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24 7 Customer Inc
24 7 Customer Inc_20131212

24 7 Customer Inc patents

Recent patent applications related to 24 7 Customer Inc. 24 7 Customer Inc is listed as an Agent/Assignee. Note: 24 7 Customer Inc may have other listings under different names/spellings. We're not affiliated with 24 7 Customer Inc, we're just tracking patents.

ARCHIVE: New 2017 2016 2015 2014 2013 2012 2011 2010 2009 | Company Directory "2" | 24 7 Customer Inc-related inventors

Date 24 7 Customer Inc patents (updated weekly) - BOOKMARK this page
09/21/17 new patent  Method and building prediction models from customer web logs
08/17/17Systems and methods for facilitating dialogue mining
07/27/17Intent prediction based recommendation system using data combined from multiple channels
07/27/17System and creating and implementing scalable and effective multi-media objects with human interaction proof (hip) capabilities
07/27/17Stage-wise analysis of text-based interactions
06/29/17Method and facilitating on-demand building of predictive models
06/22/17Categorization of user interactions into predefined hierarchical categories
06/15/17Method and managing natural language queries of customers
06/01/17Method and engaging users on enterprise interaction channels
05/25/17Automated assistance for customer care chats
05/18/17Predictive customer service environment
05/18/17Method and dynamically selecting content for online visitors
05/18/17Method and linking customer interactions with customer messaging platforms
04/27/17Method and facilitating customer intent prediction
04/13/17Method and reserving zero-wait time agent interactions
04/13/17Method and increasing user engagement with video advertisements and content by summarization
03/30/17Method and facilitating customer interactions with enterprises
02/23/17Method and proactive notifications based on the location of a user
01/26/17Method and diverting callers to web sessions
12/22/16Method and managing customer interactions on multiple interaction channels
12/15/16Predictive 411
12/01/16Method and effecting web page access in a plurality of media applications
12/01/16Method and facilitating speech application testing
11/24/16Method and system for effecting customer value based customer interaction management
10/20/16System and seamlessly transitioning device-based interaction
10/06/16Method and facilitating stateless representation of interaction flow states
09/22/16Systems and methods for acquiring structured inputs in customer interactions
09/15/16System and facilitating social recognition of agents
09/01/16Slider and history filed for smart chat sessions
08/18/16Method and system for automatic execution of at least one next action during a customer interaction
08/18/16Method and improving experiences of online visitors to a website
08/18/16Method and analyzing leakage from chat to voice
07/28/16Method and intent modeling and prediction
07/21/16Method and enhanced in-store retail experience using location awareness
06/16/16Method and facilitating staffing of resources
06/09/16Method and linking device applications to a customer service interface
06/02/16Business rules manager
05/12/16Method and facilitating speech application testing
03/17/16Method and predicting customer intentions
03/10/16Customer journey prediction and resolution
02/11/16Methods and apparatuses for modeling customer interaction experiences
02/11/16Method and providing customized interaction experience to customers
02/04/16Data assistance application for mobile devices
12/10/15Method and intent prediction and proactive service offering
11/26/15Method and providing customer notifications
10/08/15Method and predicting intent in ivr using natural language queries
09/10/15Method and personalizing customer interaction experiences
09/10/15Method and improving goal-directed textual conversations between agents and customers
08/27/15Apparatus and predicting customer behavior
08/20/15Method and predictive enrichment of search in an enterprise
08/20/15Method and improving customer interaction experiences
08/20/15Method and analyzing leakage from chat to voice
06/25/15Systems and methods for facilitating dialogue mining
06/11/15Slider and history field for smart chat sessions
03/19/15Customer journey prediction and resolution
01/08/15Method and facilitating voice user interface design
01/01/15Method and determining user browsing behavior
11/06/14Predictive 411
01/02/14Multi-channel customer identification
12/12/13Data assistance application for mobile devices
11/28/13Method and linking user sessions and establishing identity across channels
11/14/13Method and enhanced in-store retail experience using location awareness
10/24/13Method and an intuitive customer experience
10/24/13Method and optimizing web and mobile self-serve apps
10/10/13Method and intent modeling and prediction
Patent Packs
08/15/13Chat categorization and agent performance modeling
05/23/13Interaction management
10/14/10System and customer requests and contact management
12/12/13Data assistance application for mobile devices

ARCHIVE: New 2017 2016 2015 2014 2013 2012 2011 2010 2009


This listing is an abstract for educational and research purposes is only meant as a recent sample of applications filed, not a comprehensive history. is not affiliated or associated with 24 7 Customer Inc in any way and there may be associated servicemarks. This data is also published to the public by the USPTO and available for free on their website. Note that there may be alternative spellings for 24 7 Customer Inc with additional patents listed. Browse our Agent directory for other possible listings. Page by