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24 7 Customer Inc
24 7 Customer Inc_20131212
  

24 7 Customer Inc patents

Recent patent applications related to 24 7 Customer Inc. 24 7 Customer Inc is listed as an Agent/Assignee. Note: 24 7 Customer Inc may have other listings under different names/spellings. We're not affiliated with 24 7 Customer Inc, we're just tracking patents.

ARCHIVE: New 2017 2016 2015 2014 2013 2012 2011 2010 2009 | Company Directory "2" | 24 7 Customer Inc-related inventors




Date 24 7 Customer Inc patents (updated weekly) - BOOKMARK this page
09/21/17 new patent  Method and building prediction models from customer web logs
08/17/17Systems and methods for facilitating dialogue mining
07/27/17Intent prediction based recommendation system using data combined from multiple channels
07/27/17System and creating and implementing scalable and effective multi-media objects with human interaction proof (hip) capabilities
07/27/17Stage-wise analysis of text-based interactions
06/29/17Method and facilitating on-demand building of predictive models
06/22/17Categorization of user interactions into predefined hierarchical categories
06/15/17Method and managing natural language queries of customers
06/01/17Method and engaging users on enterprise interaction channels
05/25/17Automated assistance for customer care chats
05/18/17Predictive customer service environment
05/18/17Method and dynamically selecting content for online visitors
05/18/17Method and linking customer interactions with customer messaging platforms
04/27/17Method and facilitating customer intent prediction
04/13/17Method and reserving zero-wait time agent interactions
04/13/17Method and increasing user engagement with video advertisements and content by summarization
03/30/17Method and facilitating customer interactions with enterprises
02/23/17Method and proactive notifications based on the location of a user
01/26/17Method and diverting callers to web sessions
12/22/16Method and managing customer interactions on multiple interaction channels
12/15/16Predictive 411
12/01/16Method and effecting web page access in a plurality of media applications
12/01/16Method and facilitating speech application testing
11/24/16Method and system for effecting customer value based customer interaction management
10/20/16System and seamlessly transitioning device-based interaction
10/06/16Method and facilitating stateless representation of interaction flow states
09/22/16Systems and methods for acquiring structured inputs in customer interactions
09/15/16System and facilitating social recognition of agents
09/01/16Slider and history filed for smart chat sessions
08/18/16Method and system for automatic execution of at least one next action during a customer interaction
08/18/16Method and improving experiences of online visitors to a website
08/18/16Method and analyzing leakage from chat to voice
07/28/16Method and intent modeling and prediction
07/21/16Method and enhanced in-store retail experience using location awareness
06/16/16Method and facilitating staffing of resources
06/09/16Method and linking device applications to a customer service interface
06/02/16Business rules manager
05/12/16Method and facilitating speech application testing
03/17/16Method and predicting customer intentions
03/10/16Customer journey prediction and resolution
02/11/16Methods and apparatuses for modeling customer interaction experiences
02/11/16Method and providing customized interaction experience to customers
02/04/16Data assistance application for mobile devices
12/10/15Method and intent prediction and proactive service offering
11/26/15Method and providing customer notifications
10/08/15Method and predicting intent in ivr using natural language queries
09/10/15Method and personalizing customer interaction experiences
09/10/15Method and improving goal-directed textual conversations between agents and customers
08/27/15Apparatus and predicting customer behavior
08/20/15Method and predictive enrichment of search in an enterprise
08/20/15Method and improving customer interaction experiences
08/20/15Method and analyzing leakage from chat to voice
06/25/15Systems and methods for facilitating dialogue mining
06/11/15Slider and history field for smart chat sessions
03/19/15Customer journey prediction and resolution
01/08/15Method and facilitating voice user interface design
01/01/15Method and determining user browsing behavior
11/06/14Predictive 411
01/02/14Multi-channel customer identification
12/12/13Data assistance application for mobile devices
11/28/13Method and linking user sessions and establishing identity across channels
11/14/13Method and enhanced in-store retail experience using location awareness
10/24/13Method and an intuitive customer experience
10/24/13Method and optimizing web and mobile self-serve apps
10/10/13Method and intent modeling and prediction
Patent Packs
08/15/13Chat categorization and agent performance modeling
05/23/13Interaction management
10/14/10System and customer requests and contact management
12/12/13Data assistance application for mobile devices







ARCHIVE: New 2017 2016 2015 2014 2013 2012 2011 2010 2009



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