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Avaya Inc
Avaya Inc_20100107
Avaya Inc_20131212
Avaya Inc_20100121


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Avaya Inc patents

Recent patent applications related to Avaya Inc. Avaya Inc is listed as an Agent/Assignee. Note: Avaya Inc may have other listings under different names/spellings. We're not affiliated with Avaya Inc, we're just tracking patents.

ARCHIVE: New 2015 2014 2013 2012 2011 2010 2009 | Company Directory "A" | Avaya Inc-related inventors

Search recent Press Releases: Avaya Inc-related press releases
Count Application # Date Avaya Inc patents (updated weekly) - BOOKMARK this page
12015028145110/01/15  new patent  System and method to detect and correct ip phone mismatch in a contact center
22015027116909/24/15 Authentication of client devices in networks
32015027101609/24/15 Configuration of networks with server cluster device
42015027101709/24/15 Configuration of networks using switch device access of remote server
52015027102209/24/15 Configuration of networks using client device access of remote server
62015027116909/24/15 Authentication of client devices in networks
72015026175609/17/15 Mechanism for computing and using contextualized social media scores
82015026223709/17/15 Location sensing and response for mobile messaging
92015026414809/17/15 Connection of persons and things via mobile messaging privacy/security broker system
102015026417609/17/15 Location enhancements for mobile messaging
112015026431009/17/15 Providing and using quality indicators in conferences for mitigation activities
122015025688309/10/15 Advanced user interface and control paradigm including contextual collaboration for multiple service operator extended functionality offers
132015024974409/03/15 Method for including caller-provided subject information in the caller-id display of enterprise telephones
142015024481208/27/15 System and binding a virtual desktop infrastructure host and media soft client together
152015023502108/20/15 Distribution of ephemeral extension to communication sessions
162015023704708/20/15 Authentication frequency and challenge type based on application usage
172015023720708/20/15 Call center customer service kiosk
182015023008608/13/15 Authentication based on geo-location history
192015022036808/06/15 Data and state threading for virtualized partition management
202015022267108/06/15 Call context conveyance
212015022129908/06/15 Speech analytics with adaptive filtering
222015021365007/30/15 Presentation of enhanced communication between remote participants using augmented and virtual reality
232015021529007/30/15 Enhancing privacy by obscuring traversal using relays around network address translator (turn) connections, and related methods, systems, and computer-readable media
242015021535107/30/15 Control of enhanced communication between remote participants using augmented and virtual reality
252015021536507/30/15 Dynamic management of collaboration sessions using real-time text analytics
262015021546307/30/15 Agent rating prediction and routing
272015021546407/30/15 Enhancing contact center calculations based on real-time speech analytics
282015021558107/30/15 Enhanced communication between remote participants using augmented and virtual reality
292015020793707/23/15 Systems and methods for multichannel routing of work items in a contact center
302015020793807/23/15 System and selecting agent in a contact center for improved call routing
312015020609207/23/15 Identification of multi-channel connections to predict estimated wait time
322015020793507/23/15 Setup application for generating custom code
332015020802907/23/15 Coordinated video-phone overlay on top of pc desktop display
342015019973207/16/15 System and providing customer service help
352015020102407/16/15 System and establishing a sip shared control channel in multiple device environments
362015020107307/16/15 Intelligent/selective coverage mechanism
372015019540407/09/15 Systems and methods of managing competing business goals of a contact center
382015019540507/09/15 Systems and methods for monitoring and prioritizing metrics with dynamic work issue reassignment
392015019541107/09/15 System and providing intelligent and automatic mute notification
402015018720307/02/15 Method and system for alerting contactees of emergency event
412015018890207/02/15 Controlling access to traversal using relays around network address translation (turn) servers using trusted single-use credentials
422015018908407/02/15 Emergency greeting override by system administrator or routing to contact center
432015017848606/25/15 Authentication frequency and challenge type based on environmental and physiological properties
442015017866006/25/15 System and automated optimization of operations in a contact center
452015018067506/25/15 Optimization of rules used for prevention of duplication and looping of multicast traffic within a multi-homed cluster of backbone edge bridges in a shortest path bridging multicast network
462015018103806/25/15 System and driving a virtual view of agents in a contact center
472015018140806/25/15 Predictive client vlan extension
482015017826006/25/15 Multi-layered presentation and mechanisms for collaborating with the same
492015018079106/25/15 Adaptive modification of class of service for supporting bandwidth over-allocation
502015018091906/25/15 Active talker activated conference pointers
512015018103906/25/15 Escalation detection and monitoring
522015017015206/18/15 System and providing actionable input based on social media
532015017023606/18/15 System and authenticating an agent
542015017214506/18/15 Impact prediction of social media interaction
552015016121606/11/15 Anti-trending
562015016335806/11/15 Natural language processing (nlp) and natural language generation (nlg) based on user context for enhanced contact center communication
572015016336106/11/15 Inbound contact center call disconnect buffer
582015015645806/04/15 Method and system for relative activity factor continuous presence video layout and associated bandwidth optimizations
592015015663006/04/15 Securing mdns in enterprise networks
602015014801905/28/15 Methods and systems to ensure that the user of a touch or keypad operated device within a moving vehicle must use two hands for device operation
612015014917205/28/15 Word cloud audio navigation
622015013830205/21/15 System and not displaying duplicate images in a video conference
632015013830205/21/15 System and not displaying duplicate images in a video conference
642015013904505/21/15 Call transfer with network spanning back-to-back user agents
652015013922405/21/15 Method to achieve the use of an external metric as the primary tie-breaker in intermediate system to intermediate system (isis) route selections
662015013940905/21/15 Contact advocate
672015013941505/21/15 Aggregated multi-topic agent desktop
682015014098105/21/15 Method and system to manage mobile data network usage for voip calls
692015014252705/21/15 Architecture for a contact center with emulator driven self control loop
702015014293305/21/15 Self-configuring dynamic contact center
712015013941605/21/15 Pseudo agent matching
722015013150105/14/15 Elastic wireless control plane
732015013166205/14/15 Multi-threaded multi-path processing
742015013309205/14/15 System and high-quality call recording in a high-availability environment
752015013432505/14/15 Deep language attribute analysis
762015013509605/14/15 System and displaying context-aware contact details
772015013509805/14/15 System and mode-neutral communications with a widget-based communications metaphor
782015013089205/14/15 Method and system for video conference snapshot presence
792015012494505/07/15 System, authenticating calls
802015012495405/07/15 Strategy pairing
812015012755805/07/15 Method for determining response channel for a contact center from historic social media postings
822015012770905/07/15 Providing reliable session initiation protocol (sip) signaling for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
832015012805805/07/15 System and predictive actions based on user communication patterns
842015012814505/07/15 System and routing work requests to minimize energy costs in a distributed computing system
852015011574104/30/15 Ac power over ethernet
862015012059104/30/15 Unified control of employee access to employer communications systems during periods of employee furlough
872015012087904/30/15 Providing origin insight for web applications via session traversal utilities for network address translation (stun) messages, and related methods, systems, and computer-readable media
882015012090404/30/15 Variable capture between applications
892015012094404/30/15 Sip anchor points to populate common communication logs
902015012125004/30/15 Providing intelligent management for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
912015012082504/30/15 Sequential segregated synchronized transcription and textual interaction spatial orientation with talk-over
922015010940304/23/15 Selective recording of high quality media in a videoconference
932015011026104/23/15 Context sensitive, cloud-based telephony
942015011152604/23/15 Method by which psaps can identify and request information from cellular devices that are near emergent events
952015011152704/23/15 Determination by psaps of caller location based on the wifi hot spots detected and reported by the caller's device(s)
962015010367404/16/15 Network loop prevention
972015010399504/16/15 System and prioritizing agent intervention into automated customer engagements
982015010399904/16/15 System and cost-based automatic call distribution with statistically predictable wait time
992015010679804/16/15 Sharing dynamic variables in a high availability environment
1002015009637504/09/15 Device proximity detection
1012015009844304/09/15 Mobility integration with fabric enabled network
1022015009846704/09/15 Quality of service aware hybrid multicast networks
1032015009856004/09/15 System and automated assignment of monitoring in a contact center
1042015010094004/09/15 System and prioritizing and remediating defect risk in source code
1052015009791504/09/15 Adjusting video layout
1062015009181504/02/15 Method and apparatus to support visually impaired users of touchscreen based user interfaces
1072015009259204/02/15 Enabling encapsulation in networks
1082015009293404/02/15 System and coordinated call-back revocation
1092015009293804/02/15 Method, apparatus, and system for providing ripple reduction using near term simulation for optional sequencing
1102015009508104/02/15 Stackable strategies
1112015009526704/02/15 Techniques to dynamically generate real time frequently asked questions from forum data
1122015009542004/02/15 System and method to identify secure media streams to conference watchers in sip messaging
1132015009544904/02/15 Message transmission in networks
1142015009546704/02/15 Enabling configuration in networks
1152015009558204/02/15 Method for specifying packet address range cacheability
1162015008573303/26/15 Link-local multicast in wlan deployments
1172015008574503/26/15 Plan-assisted wireless access point configuration
1182015008587403/26/15 Provisioning sip-based remote vpn phones
1192015008878403/26/15 System and message thread management
1202015008904403/26/15 Client location discovery
1212015008904603/26/15 Providing network management based on monitoring quality of service (qos) characteristics of web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
1222015008959203/26/15 Captive portal systems, methods, and devices
1232015007141503/12/15 Auto-detection of environment for mobile agent
1242015007141803/12/15 Techniques for topical customer service menu reconfiguration based on social media
1252015007142803/12/15 Managing transaction complexity in a contact center
1262015007377403/12/15 Automatic domain sentiment expansion
1272015007417003/12/15 System and managing agent schedules in a contact center
1282015007377503/12/15 Unspoken sentiment
1292015006311703/05/15 Tunnel keep-alive timeout mechanism based on quality of service (qos) value of received keep-alive messages
1302015006355603/05/15 Work assignment with bot agents
1312015006521503/05/15 System and optimizing allocation of resources in electronic games
1322015006781703/05/15 Firewall traversal driven by proximity
1332015005577202/26/15 Facilitating a contact center agent to select a contact in a contact center queue
1342015005841802/26/15 Providing data resource services within enterprise systems for resource level sharing among multiple applications, and related methods, systems, and computer-readable media
1352015005849202/26/15 Management of network impairment by communication endpoints
1362015004988502/19/15 Pairwise audio capture device selection
1372015005220802/19/15 Invocation of sequenced applications based on dynamic parameters
1382015004372602/12/15 Conditional attribute mapping in work assignment
1392015004372702/12/15 Method and system to determine and employ best contact opportunity
1402015004679002/12/15 Overlay of private data on web pages
1412015003810202/05/15 Emergency request prior insight delivery
1422015003968702/05/15 Acquiring and correlating web real-time communications (webrtc) interactive flow characteristics, and related methods, systems, and computer-readable media
1432015003974702/05/15 Communication device event captures
1442015003976002/05/15 Remotely controlling web real-time communications (webrtc) client functionality via webrtc data channels, and related methods, systems, and computer-readable media
1452015003977502/05/15 Tracking the progression of a communication session
1462015003015201/29/15 Method and system for determining customer's skill, knowledge level, and/or interest
1472015003286301/29/15 Automatic configuration of endpoint communication devices to set up a voip network
1482015002647301/22/15 Verifying privacy of web real-time communications (webrtc) media channels via corresponding webrtc data channels, and related methods, systems, and computer-readable media
1492015000999301/08/15 Method and apparatus providing single-tier routing in a shortest path bridging (spb) network
1502015000999401/08/15 Method and apparatus providing single-tier routing in a shortest path bridging (spb) network
1512015000927801/08/15 System and whiteboard collaboration
1522015000674101/01/15 Reconstruction of states on controller failover
1532015000261901/01/15 Scalable web real-time communications (webrtc) media engines, and related methods, systems, and computer-readable media
1542015000345401/01/15 Default gateway redundancy support across spb networks
1552015000360401/01/15 System and calculating context-aware estimated wait time for customers
1562015000496501/01/15 System and separation of call origination and call delivery techniques
1572015000565301/01/15 Personal electronic devices with unobtrusive ekg-based detection of heart rate and rhythm anomalies
1582015000614301/01/15 Semantic translation model training
1592015000621501/01/15 Time division calendar segmentation
1602015000621601/01/15 Dynamic event type on calendars
1612015000621801/01/15 System and composing meeting invites in accordance with business rules
1622015000646001/01/15 Cross-domain topic expansion
1632015000661001/01/15 Virtual web real-time communications (webrtc) gateways, and related methods, systems, and computer-readable media
1642015000661101/01/15 Back-to-back virtual web real-time communications (webrtc) agents, and related methods, systems, and computer-readable media
1652015000665101/01/15 System and management of im conversation history
1662015000668701/01/15 Application configuration using dns-based service discovery
1672015000674001/01/15 Shared back-to-back user agent
1682015000674401/01/15 Methods and systems for transferring calls between forked devices
1692015000687901/01/15 System, troubleshooting an ip network
1702015000694701/01/15 Dynamic redistribution of percent allocated calls during outages
1712015000727001/01/15 Virtualized host id key sharing
1722015000729801/01/15 Multi-device single network sign-on
1732015000260901/01/15 Automated field of view adjustment based on screen size
1742014037640812/25/14 Mdns support in unified access networks
1752014037670912/25/14 System and modifying parameters in a contact center
1762014037671012/25/14 Method and system for optimizing performance within a contact center
1772014037671112/25/14 Mobile monitoring for supervisors
1782014037941912/25/14 Method and system for adaptive outbound campaigns
1792014037959112/25/14 System and identification of law changes between jurisdictions
1802014037963412/25/14 Application-to-repository data mapping in data repositories, and related methods, systems, and computer-readable media
1812014037989012/25/14 System and optimizing agent login in a contact center
1822014038042312/25/14 System and dynamically awarding permissions
1832014037958712/25/14 Proximity based interactions with wallboards
1842014036918412/18/14 General user network interface (uni) multi-homing techniques for shortest path bridging (spb) networks
1852014036949112/18/14 Real-time intelligent mute interactive features
1862014037216212/18/14 System and smart contextual calendaring based meeting scheduling
1872014037290812/18/14 Systems and methods for enhanced conference session interaction
1882014037290912/18/14 Meeting roster awareness
1892014037294112/18/14 Discrete second window for additional information for users accessing an audio or multimedia conference
1902014036917712/18/14 Implementing multicast link trace connectivity fault management in an ethernet network
1912014036567612/11/14 Bandwidth-efficient archiving of real-time interactive flows, and related methods, systems, and computer-readable media
1922014035854912/04/14 System and conversational configuration of applications
1932014035887412/04/14 Compression system and method
1942014034797611/27/14 Virtual router redundancy protocol for scalable distributed default routing gateway
1952014034815811/27/14 Provisioning vpn phones
1962014034831811/27/14 Prioritize contact numbers of customers in real time
1972014034749911/27/14 Automatic glass-to-glass video and a/v sync test tool
1982014034118311/20/14 Media escalation with use of endpoint adapter
1992014034475511/20/14 Method and system for rotational list based user interface
2002014033431711/13/14 Rogue ap detection
2012014033447911/13/14 Routing technique
2022014033703411/13/14 System and analysis of power relationships and interactional dominance in a conversation based on speech patterns
2032014032772811/06/14 Method and system for mapping virtual conference rooms between 2 independent systems
2042014032773011/06/14 Optimized video snapshot
2052014032163310/30/14 Prioritization and time allocation by customer service agents
2062014032309910/30/14 Advanced presence states for collaboration applications
2072014032310010/30/14 Wireless enterprise congestion management
2082014031422610/23/14 External contact center data collection and measurement
2092014031719010/23/14 Session manager anti-looping
2102014031722710/23/14 System and network migration
2112014031725510/23/14 System and fast network discovery updating and synchronization using dynamic hashes and hash function values aggregated at multiple levels
2122014030897010/16/14 Dynamic guidance to a target conversation area with a communication device
2132014031034710/16/14 Presentation delay feedback in a web conferencing session
2142014030153810/09/14 System and highly assured delivery of an important segment of an automated call
2152014030154010/09/14 Dialog compatability
2162014030398110/09/14 Cross-lingual seeding of sentiment
2172014030402810/09/14 Execution of flow diagrams
2182014030434310/09/14 Social media provocateur detection and mitigation
2192014030436510/09/14 System and keyword-based notification and delivery of content
2202014029760110/02/14 System and deletion compactor for large static data in nosql database
2212014029776410/02/14 Automatic negative question handling
2222014028932609/25/14 System and managing conference calls
2232014026971909/18/14 In-band management using l2 addresses over b-vlan in an spbm network
2242014027010409/18/14 System and recording calls in a webrtc contact center
2252014027012709/18/14 Shared lock control
2262014027013409/18/14 Agent statistics by location
2272014027013609/18/14 Adaptive thresholding
2282014027013709/18/14 Global logging and analysis system
2292014027013809/18/14 Secret transfers in contact centers
2302014027014309/18/14 Method and system for serving customers in a contact center
2312014027014409/18/14 Public safety answering point language detection
2322014027014509/18/14 Answer based agent routing and display method
2332014027846509/18/14 Method, apparatus, and system for providing health monitoring event anticipation and response
2342014027895109/18/14 System and identifying and engaging collaboration opportunities
2352014028098709/18/14 Application programming interface enabling communication features for different communication protocols
2362014028099509/18/14 Browser-based communications enhanced with enterprise communication features
2372014028261909/18/14 Method, apparatus, and system for providing and using multi-protocol eventing
2382014028290309/18/14 Managing identity provider (idp) identifiers for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
2392014025367109/11/14 Systems and methods to duplicate audio and visual views in a conferencing system
2402014025477509/11/14 System and assisting agents of a contact center
2412014025477609/11/14 System and managing a contact center
2422014025478509/11/14 Dynamic device pairing with control session establishment
2432014025479009/11/14 System and selecting agent in a contact center for improved call routing
2442014025589509/11/14 System and training agents of a contact center
2452014025790809/11/14 Viewer pattern analysis
2462014025850109/11/14 System and automated distribution of supervisory functions in a contact center
2472014025888909/11/14 Presentation of contextual information in a co-browsing environment
2482014024793609/04/14 Systems and methods for managing reporting data on a hosted on-demand reporting system
2492014025007209/04/14 System and in-memory indexing of data

ARCHIVE: New 2015 2014 2013 2012 2011 2010 2009


This listing is an abstract for educational and research purposes is only meant as a recent sample of applications filed, not a comprehensive history. is not affiliated or associated with Avaya Inc in any way and there may be associated servicemarks. This data is also published to the public by the USPTO and available for free on their website. Note that there may be alternative spellings for Avaya Inc with additional patents listed. Browse our Agent directory for other possible listings. Page by