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Avaya Inc patents


      
Recent patent applications related to Avaya Inc. Avaya Inc is listed as an Agent/Assignee. Note: Avaya Inc may have other listings under different names/spellings. We're not affiliated with Avaya Inc, we're just tracking patents.

ARCHIVE: New 2015 2014 2013 2012 2011 2010 2009 | Company Directory "A" | Avaya Inc-related inventors


Pseudo agent matching

Avaya

Pseudo agent matching

Method to achieve the use of an external metric as the primary tie-breaker in intermediate system to intermediate system…

Avaya

Method to achieve the use of an external metric as the primary tie-breaker in intermediate system to intermediate system…

Method and system to manage mobile data network usage for voip calls

Avaya

Method and system to manage mobile data network usage for voip calls

Search recent Press Releases: Avaya Inc-related press releases
Count Application # Date Avaya Inc patents (updated weekly) - BOOKMARK this page
12015013830205/21/15 new patent  System and not displaying duplicate images in a video conference
22015013830205/21/15 new patent  System and not displaying duplicate images in a video conference
32015013904505/21/15 new patent  Call transfer with network spanning back-to-back user agents
42015013922405/21/15 new patent  Method to achieve the use of an external metric as the primary tie-breaker in intermediate system to intermediate system (isis) route selections
52015013940905/21/15 new patent  Contact advocate
62015013941505/21/15 new patent  Aggregated multi-topic agent desktop
72015014098105/21/15 new patent  Method and system to manage mobile data network usage for voip calls
82015014252705/21/15 new patent  Architecture for a contact center with emulator driven self control loop
92015014293305/21/15 new patent  Self-configuring dynamic contact center
102015013941605/21/15 new patent  Pseudo agent matching
112015013150105/14/15Elastic wireless control plane
122015013166205/14/15Multi-threaded multi-path processing
132015013309205/14/15System and high-quality call recording in a high-availability environment
142015013432505/14/15Deep language attribute analysis
152015013509605/14/15System and displaying context-aware contact details
162015013509805/14/15System and mode-neutral communications with a widget-based communications metaphor
172015013089205/14/15Method and system for video conference snapshot presence
182015012494505/07/15System, authenticating calls
192015012495405/07/15Strategy pairing
202015012755805/07/15Method for determining response channel for a contact center from historic social media postings
212015012770905/07/15Providing reliable session initiation protocol (sip) signaling for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
222015012805805/07/15System and predictive actions based on user communication patterns
232015012814505/07/15System and routing work requests to minimize energy costs in a distributed computing system
242015011574104/30/15Ac power over ethernet
252015012059104/30/15Unified control of employee access to employer communications systems during periods of employee furlough
262015012087904/30/15Providing origin insight for web applications via session traversal utilities for network address translation (stun) messages, and related methods, systems, and computer-readable media
272015012090404/30/15Variable capture between applications
282015012094404/30/15Sip anchor points to populate common communication logs
292015012125004/30/15Providing intelligent management for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
302015012082504/30/15Sequential segregated synchronized transcription and textual interaction spatial orientation with talk-over
312015010940304/23/15Selective recording of high quality media in a videoconference
322015011026104/23/15Context sensitive, cloud-based telephony
332015011152604/23/15Method by which psaps can identify and request information from cellular devices that are near emergent events
342015011152704/23/15Determination by psaps of caller location based on the wifi hot spots detected and reported by the caller's device(s)
352015010367404/16/15Network loop prevention
362015010399504/16/15System and prioritizing agent intervention into automated customer engagements
372015010399904/16/15System and cost-based automatic call distribution with statistically predictable wait time
382015010679804/16/15Sharing dynamic variables in a high availability environment
392015009637504/09/15Device proximity detection
402015009844304/09/15Mobility integration with fabric enabled network
412015009846704/09/15Quality of service aware hybrid multicast networks
422015009856004/09/15System and automated assignment of monitoring in a contact center
432015010094004/09/15System and prioritizing and remediating defect risk in source code
442015009791504/09/15Adjusting video layout
452015009181504/02/15Method and apparatus to support visually impaired users of touchscreen based user interfaces
462015009259204/02/15Enabling encapsulation in networks
472015009293404/02/15System and coordinated call-back revocation
482015009293804/02/15Method, apparatus, and system for providing ripple reduction using near term simulation for optional sequencing
492015009508104/02/15Stackable strategies
502015009526704/02/15Techniques to dynamically generate real time frequently asked questions from forum data
512015009542004/02/15System and method to identify secure media streams to conference watchers in sip messaging
522015009544904/02/15Message transmission in networks
532015009546704/02/15Enabling configuration in networks
542015009558204/02/15Method for specifying packet address range cacheability
552015008573303/26/15Link-local multicast in wlan deployments
562015008574503/26/15Plan-assisted wireless access point configuration
572015008587403/26/15Provisioning sip-based remote vpn phones
582015008878403/26/15System and message thread management
592015008904403/26/15Client location discovery
602015008904603/26/15Providing network management based on monitoring quality of service (qos) characteristics of web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
612015008959203/26/15Captive portal systems, methods, and devices
622015007141503/12/15Auto-detection of environment for mobile agent
632015007141803/12/15Techniques for topical customer service menu reconfiguration based on social media
642015007142803/12/15Managing transaction complexity in a contact center
652015007377403/12/15Automatic domain sentiment expansion
662015007417003/12/15System and managing agent schedules in a contact center
672015007377503/12/15Unspoken sentiment
682015006311703/05/15Tunnel keep-alive timeout mechanism based on quality of service (qos) value of received keep-alive messages
692015006355603/05/15Work assignment with bot agents
702015006521503/05/15System and optimizing allocation of resources in electronic games
712015006781703/05/15Firewall traversal driven by proximity
722015005577202/26/15Facilitating a contact center agent to select a contact in a contact center queue
732015005841802/26/15Providing data resource services within enterprise systems for resource level sharing among multiple applications, and related methods, systems, and computer-readable media
742015005849202/26/15Management of network impairment by communication endpoints
752015004988502/19/15Pairwise audio capture device selection
762015005220802/19/15Invocation of sequenced applications based on dynamic parameters
772015004372602/12/15Conditional attribute mapping in work assignment
782015004372702/12/15Method and system to determine and employ best contact opportunity
792015004679002/12/15Overlay of private data on web pages
802015003810202/05/15Emergency request prior insight delivery
812015003968702/05/15Acquiring and correlating web real-time communications (webrtc) interactive flow characteristics, and related methods, systems, and computer-readable media
822015003974702/05/15Communication device event captures
832015003976002/05/15Remotely controlling web real-time communications (webrtc) client functionality via webrtc data channels, and related methods, systems, and computer-readable media
842015003977502/05/15Tracking the progression of a communication session
852015003015201/29/15Method and system for determining customer's skill, knowledge level, and/or interest
862015003286301/29/15Automatic configuration of endpoint communication devices to set up a voip network
872015002647301/22/15Verifying privacy of web real-time communications (webrtc) media channels via corresponding webrtc data channels, and related methods, systems, and computer-readable media
882015000999301/08/15Method and apparatus providing single-tier routing in a shortest path bridging (spb) network
892015000999401/08/15Method and apparatus providing single-tier routing in a shortest path bridging (spb) network
902015000927801/08/15System and whiteboard collaboration
912015000674101/01/15Reconstruction of states on controller failover
922015000261901/01/15Scalable web real-time communications (webrtc) media engines, and related methods, systems, and computer-readable media
932015000345401/01/15Default gateway redundancy support across spb networks
942015000360401/01/15System and calculating context-aware estimated wait time for customers
952015000496501/01/15System and separation of call origination and call delivery techniques
962015000565301/01/15Personal electronic devices with unobtrusive ekg-based detection of heart rate and rhythm anomalies
972015000614301/01/15Semantic translation model training
982015000621501/01/15Time division calendar segmentation
992015000621601/01/15Dynamic event type on calendars
1002015000621801/01/15System and composing meeting invites in accordance with business rules
1012015000646001/01/15Cross-domain topic expansion
1022015000661001/01/15Virtual web real-time communications (webrtc) gateways, and related methods, systems, and computer-readable media
1032015000661101/01/15Back-to-back virtual web real-time communications (webrtc) agents, and related methods, systems, and computer-readable media
1042015000665101/01/15System and management of im conversation history
1052015000668701/01/15Application configuration using dns-based service discovery
1062015000674001/01/15Shared back-to-back user agent
1072015000674401/01/15Methods and systems for transferring calls between forked devices
1082015000687901/01/15System, troubleshooting an ip network
1092015000694701/01/15Dynamic redistribution of percent allocated calls during outages
1102015000727001/01/15Virtualized host id key sharing
1112015000729801/01/15Multi-device single network sign-on
1122015000260901/01/15Automated field of view adjustment based on screen size
1132014037640812/25/14Mdns support in unified access networks
1142014037670912/25/14System and modifying parameters in a contact center
1152014037671012/25/14Method and system for optimizing performance within a contact center
1162014037671112/25/14Mobile monitoring for supervisors
1172014037941912/25/14Method and system for adaptive outbound campaigns
1182014037959112/25/14System and identification of law changes between jurisdictions
1192014037963412/25/14Application-to-repository data mapping in data repositories, and related methods, systems, and computer-readable media
1202014037989012/25/14System and optimizing agent login in a contact center
1212014038042312/25/14System and dynamically awarding permissions
1222014037958712/25/14Proximity based interactions with wallboards
1232014036918412/18/14General user network interface (uni) multi-homing techniques for shortest path bridging (spb) networks
1242014036949112/18/14Real-time intelligent mute interactive features
1252014037216212/18/14System and smart contextual calendaring based meeting scheduling
1262014037290812/18/14Systems and methods for enhanced conference session interaction
1272014037290912/18/14Meeting roster awareness
1282014037294112/18/14Discrete second window for additional information for users accessing an audio or multimedia conference
1292014036917712/18/14Implementing multicast link trace connectivity fault management in an ethernet network
1302014036567612/11/14Bandwidth-efficient archiving of real-time interactive flows, and related methods, systems, and computer-readable media
1312014035854912/04/14System and conversational configuration of applications
1322014035887412/04/14Compression system and method
1332014034797611/27/14Virtual router redundancy protocol for scalable distributed default routing gateway
1342014034815811/27/14Provisioning vpn phones
1352014034831811/27/14Prioritize contact numbers of customers in real time
1362014034749911/27/14Automatic glass-to-glass video and a/v sync test tool
1372014034118311/20/14Media escalation with use of endpoint adapter
1382014034475511/20/14Method and system for rotational list based user interface
1392014033431711/13/14Rogue ap detection
1402014033447911/13/14Routing technique
1412014033703411/13/14System and analysis of power relationships and interactional dominance in a conversation based on speech patterns
1422014032772811/06/14Method and system for mapping virtual conference rooms between 2 independent systems
1432014032773011/06/14Optimized video snapshot
1442014032163310/30/14Prioritization and time allocation by customer service agents
1452014032309910/30/14Advanced presence states for collaboration applications
1462014032310010/30/14Wireless enterprise congestion management
1472014031422610/23/14External contact center data collection and measurement
1482014031719010/23/14Session manager anti-looping
1492014031722710/23/14System and network migration
1502014031725510/23/14System and fast network discovery updating and synchronization using dynamic hashes and hash function values aggregated at multiple levels
1512014030897010/16/14Dynamic guidance to a target conversation area with a communication device
1522014031034710/16/14Presentation delay feedback in a web conferencing session
1532014030153810/09/14System and highly assured delivery of an important segment of an automated call
1542014030154010/09/14Dialog compatability
1552014030398110/09/14Cross-lingual seeding of sentiment
1562014030402810/09/14Execution of flow diagrams
1572014030434310/09/14Social media provocateur detection and mitigation
1582014030436510/09/14System and keyword-based notification and delivery of content
1592014029760110/02/14System and deletion compactor for large static data in nosql database
1602014029776410/02/14Automatic negative question handling
1612014028932609/25/14System and managing conference calls
1622014026971909/18/14In-band management using l2 addresses over b-vlan in an spbm network
1632014027010409/18/14System and recording calls in a webrtc contact center
1642014027012709/18/14Shared lock control
1652014027013409/18/14Agent statistics by location
1662014027013609/18/14Adaptive thresholding
1672014027013709/18/14Global logging and analysis system
1682014027013809/18/14Secret transfers in contact centers
1692014027014309/18/14Method and system for serving customers in a contact center
1702014027014409/18/14Public safety answering point language detection
1712014027014509/18/14Answer based agent routing and display method
1722014027846509/18/14Method, apparatus, and system for providing health monitoring event anticipation and response
1732014027895109/18/14System and identifying and engaging collaboration opportunities
1742014028098709/18/14Application programming interface enabling communication features for different communication protocols
1752014028099509/18/14Browser-based communications enhanced with enterprise communication features
1762014028261909/18/14Method, apparatus, and system for providing and using multi-protocol eventing
1772014028290309/18/14Managing identity provider (idp) identifiers for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
1782014025367109/11/14Systems and methods to duplicate audio and visual views in a conferencing system
1792014025477509/11/14System and assisting agents of a contact center
1802014025477609/11/14System and managing a contact center
1812014025478509/11/14Dynamic device pairing with control session establishment
1822014025479009/11/14System and selecting agent in a contact center for improved call routing
1832014025589509/11/14System and training agents of a contact center
1842014025790809/11/14Viewer pattern analysis
1852014025850109/11/14System and automated distribution of supervisory functions in a contact center
1862014025888909/11/14Presentation of contextual information in a co-browsing environment
1872014024793609/04/14Systems and methods for managing reporting data on a hosted on-demand reporting system
1882014025007209/04/14System and in-memory indexing of data
1892014025009709/04/14Systems and methods for indexing and searching reporting data
1902014025010009/04/14Systems and methods for indexing and searching administrative data
1912014024134008/28/14System and software turret phone capabilities
1922014024151208/28/14Systems and methods to support using analog tty devices with voice-only pc soft clients
1932014024423508/28/14System and transmitting multiple text streams of a communication in different languages
1942014024426708/28/14Integration of user orientation into a voice command system
1952014024519208/28/14Portable and context sensitive avatar methods and systems
1962014024541808/28/14Automatic sign in of a user at multiple endpoints
1972014023281408/21/14System and managing a presentation
1982014023371708/21/14Implementation of the semi-attended transfer in sip for ip-multimedia subsystem environments
1992014023737108/21/14Presentation pacing system and method
2002014023761208/21/14Privacy setting implementation in a co-browsing environment
2012014022649008/14/14Method to achieve the use of an external metric as the primary tie-breaker in intermediate system to intermediate system (isis) route selections
2022014022681008/14/14Interruptible work reassignment
2032014022962408/14/14Dynamic device pairing with media server audio substitution
2042014022963108/14/14Optimized distributed routing for stretched data center models through updating route advertisements based on changes to address resolution protocol (arp) tables
2052014021943308/07/14Timeline interface for multi-modal collaboration
2062014022290708/07/14System and context-aware participant management
2072014022343608/07/14Method, apparatus, and system for providing and using a scheduling delta queue
2082014021192907/31/14Method and identifying and managing participants in a conference room
2092014021497207/31/14Reconstruction of session initiation protocol (sip) dialogs in a sip network
2102014020088407/17/14Telecommunications methods and systems providing user specific audio optimization
2112014019558807/10/14Multiple device co-browsing of a single website instance
2122014019567107/10/14Method and apparatus providing delayed path calculations based on service type
2132014018582307/03/14Immersive 3d sound space for searching audio
2142014018899107/03/14System and authorizing third party profile data sharing
2152014018900507/03/14Graphical environment for adding liaison agents to a communication session
2162014018950907/03/14Passive interaction guide system and method
2172014018953307/03/14Dynamic notification system and method
2182014016834506/19/14Integrating audio and video conferencing capabilities
2192014016953406/19/14Method, apparatus, and system for providing real-time psap call analysis
2202014017241906/19/14System and generating personalized tag recommendations for tagging audio content
2212014016099506/12/14System and method to suppress voice prompts in sip calls
2222014016508506/12/14System and method to estimate end-to-end video frame delays
2232014016022506/12/14Method and system for video conference and pc user experience integration
2242014015632606/05/14System and automating and improving self service experience
2252014013364705/15/14Speaker phone noise suppression method and apparatus
2262014013721605/15/14Password mismatch warning method and apparatus
2272014011953005/01/14System and efficiently managing large contact centers
2282014012288005/01/14System and facilitating communications based on trusted relationships
2292014011218804/24/14Architecture for virtualization and distribution of routing information used in a transport network
2302014011499204/24/14System and an awareness platform
2312014010084804/10/14Phrase spotting systems and methods
2322014009214004/03/14Screen resize for reducing power consumption
2332014009220204/03/14Mitigating peak traffic times in a multimedia conference
2342014009224204/03/14System and method to identify visitors and provide contextual services
2352014009278304/03/14System and classification of media in voip sessions with rtp source profiling/tagging
2362014009306004/03/14Number normalization and display
2372014009306204/03/14Method of bootstrapping contact center
2382014009306504/03/14Increasing contact center efficiency via multi-cast and multi-item presentation
2392014009526804/03/14System and improving contact center supervisor decision making
2402014009539704/03/14Creating virtual groups for managing a contact center
2412014009547704/03/14System and enhancing search experience of a user of a communication device
2422014009557604/03/14System and classification of media in voip sessions with rtp source profiling/tagging
2432014009558104/03/14Application compositor for converged sip and http servlet applications background
2442014009559604/03/14System and long-lived contextual interactions
2452014009562704/03/14Likelihood of receiving a timely response
2462014009565504/03/14System and enhanced media brokering in voip network
2472014009568104/03/14System and dynamic suggestion of optimal course of action
2482014009568804/03/14System and ensuring high availability in an enterprise ims network
2492014009572304/03/14Bypassing or redirecting a communication based on the failure of an inserted application



ARCHIVE: New 2015 2014 2013 2012 2011 2010 2009



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This listing is an abstract for educational and research purposes is only meant as a recent sample of applications filed, not a comprehensive history. Freshpatents.com is not affiliated or associated with Avaya Inc in any way and there may be associated servicemarks. This data is also published to the public by the USPTO and available for free on their website. Note that there may be alternative spellings for Avaya Inc with additional patents listed. Browse our Agent directory for other possible listings. Page by FreshPatents.com

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