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Avaya Inc patents


      
Recent patent applications related to Avaya Inc. Avaya Inc is listed as an Agent/Assignee. Note: Avaya Inc may have other listings under different names/spellings. We're not affiliated with Avaya Inc, we're just tracking patents.

ARCHIVE: New 2015 2014 2013 2012 2011 2010 2009 | Company Directory "A" | Avaya Inc-related inventors


Context sensitive, cloud-based telephony

Avaya

Context sensitive, cloud-based telephony

Determination by psaps of caller location based on the wifi hot spots detected and reported by the caller's device(s)

Avaya

Determination by psaps of caller location based on the wifi hot spots detected and reported by the caller's device(s)

Method by which psaps can identify and request information from cellular devices that are near emergent events

Avaya

Method by which psaps can identify and request information from cellular devices that are near emergent events

Search recent Press Releases: Avaya Inc-related press releases
Count Application # Date Avaya Inc patents (updated weekly) - BOOKMARK this page
12015010940304/23/15 new patent  Selective recording of high quality media in a videoconference
22015011026104/23/15 new patent  Context sensitive, cloud-based telephony
32015011152604/23/15 new patent  Method by which psaps can identify and request information from cellular devices that are near emergent events
42015011152704/23/15 new patent  Determination by psaps of caller location based on the wifi hot spots detected and reported by the caller's device(s)
52015010367404/16/15Network loop prevention
62015010399504/16/15System and prioritizing agent intervention into automated customer engagements
72015010399904/16/15System and cost-based automatic call distribution with statistically predictable wait time
82015010679804/16/15Sharing dynamic variables in a high availability environment
92015009637504/09/15Device proximity detection
102015009844304/09/15Mobility integration with fabric enabled network
112015009846704/09/15Quality of service aware hybrid multicast networks
122015009856004/09/15System and automated assignment of monitoring in a contact center
132015010094004/09/15System and prioritizing and remediating defect risk in source code
142015009791504/09/15Adjusting video layout
152015009181504/02/15Method and apparatus to support visually impaired users of touchscreen based user interfaces
162015009259204/02/15Enabling encapsulation in networks
172015009293404/02/15System and coordinated call-back revocation
182015009293804/02/15Method, apparatus, and system for providing ripple reduction using near term simulation for optional sequencing
192015009508104/02/15Stackable strategies
202015009526704/02/15Techniques to dynamically generate real time frequently asked questions from forum data
212015009542004/02/15System and method to identify secure media streams to conference watchers in sip messaging
222015009544904/02/15Message transmission in networks
232015009546704/02/15Enabling configuration in networks
242015009558204/02/15Method for specifying packet address range cacheability
252015008573303/26/15Link-local multicast in wlan deployments
262015008574503/26/15Plan-assisted wireless access point configuration
272015008587403/26/15Provisioning sip-based remote vpn phones
282015008878403/26/15System and message thread management
292015008904403/26/15Client location discovery
302015008904603/26/15Providing network management based on monitoring quality of service (qos) characteristics of web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
312015008959203/26/15Captive portal systems, methods, and devices
322015007141503/12/15Auto-detection of environment for mobile agent
332015007141803/12/15Techniques for topical customer service menu reconfiguration based on social media
342015007142803/12/15Managing transaction complexity in a contact center
352015007377403/12/15Automatic domain sentiment expansion
362015007417003/12/15System and managing agent schedules in a contact center
372015007377503/12/15Unspoken sentiment
382015006311703/05/15Tunnel keep-alive timeout mechanism based on quality of service (qos) value of received keep-alive messages
392015006355603/05/15Work assignment with bot agents
402015006521503/05/15System and optimizing allocation of resources in electronic games
412015006781703/05/15Firewall traversal driven by proximity
422015005577202/26/15Facilitating a contact center agent to select a contact in a contact center queue
432015005841802/26/15Providing data resource services within enterprise systems for resource level sharing among multiple applications, and related methods, systems, and computer-readable media
442015005849202/26/15Management of network impairment by communication endpoints
452015004988502/19/15Pairwise audio capture device selection
462015005220802/19/15Invocation of sequenced applications based on dynamic parameters
472015004372602/12/15Conditional attribute mapping in work assignment
482015004372702/12/15Method and system to determine and employ best contact opportunity
492015004679002/12/15Overlay of private data on web pages
502015003810202/05/15Emergency request prior insight delivery
512015003968702/05/15Acquiring and correlating web real-time communications (webrtc) interactive flow characteristics, and related methods, systems, and computer-readable media
522015003974702/05/15Communication device event captures
532015003976002/05/15Remotely controlling web real-time communications (webrtc) client functionality via webrtc data channels, and related methods, systems, and computer-readable media
542015003977502/05/15Tracking the progression of a communication session
552015003015201/29/15Method and system for determining customer's skill, knowledge level, and/or interest
562015003286301/29/15Automatic configuration of endpoint communication devices to set up a voip network
572015002647301/22/15Verifying privacy of web real-time communications (webrtc) media channels via corresponding webrtc data channels, and related methods, systems, and computer-readable media
582015000999301/08/15Method and apparatus providing single-tier routing in a shortest path bridging (spb) network
592015000999401/08/15Method and apparatus providing single-tier routing in a shortest path bridging (spb) network
602015000927801/08/15System and whiteboard collaboration
612015000674101/01/15Reconstruction of states on controller failover
622015000261901/01/15Scalable web real-time communications (webrtc) media engines, and related methods, systems, and computer-readable media
632015000345401/01/15Default gateway redundancy support across spb networks
642015000360401/01/15System and calculating context-aware estimated wait time for customers
652015000496501/01/15System and separation of call origination and call delivery techniques
662015000565301/01/15Personal electronic devices with unobtrusive ekg-based detection of heart rate and rhythm anomalies
672015000614301/01/15Semantic translation model training
682015000621501/01/15Time division calendar segmentation
692015000621601/01/15Dynamic event type on calendars
702015000621801/01/15System and composing meeting invites in accordance with business rules
712015000646001/01/15Cross-domain topic expansion
722015000661001/01/15Virtual web real-time communications (webrtc) gateways, and related methods, systems, and computer-readable media
732015000661101/01/15Back-to-back virtual web real-time communications (webrtc) agents, and related methods, systems, and computer-readable media
742015000665101/01/15System and management of im conversation history
752015000668701/01/15Application configuration using dns-based service discovery
762015000674001/01/15Shared back-to-back user agent
772015000674401/01/15Methods and systems for transferring calls between forked devices
782015000687901/01/15System, troubleshooting an ip network
792015000694701/01/15Dynamic redistribution of percent allocated calls during outages
802015000727001/01/15Virtualized host id key sharing
812015000729801/01/15Multi-device single network sign-on
822015000260901/01/15Automated field of view adjustment based on screen size
832014037640812/25/14Mdns support in unified access networks
842014037670912/25/14System and modifying parameters in a contact center
852014037671012/25/14Method and system for optimizing performance within a contact center
862014037671112/25/14Mobile monitoring for supervisors
872014037941912/25/14Method and system for adaptive outbound campaigns
882014037959112/25/14System and identification of law changes between jurisdictions
892014037963412/25/14Application-to-repository data mapping in data repositories, and related methods, systems, and computer-readable media
902014037989012/25/14System and optimizing agent login in a contact center
912014038042312/25/14System and dynamically awarding permissions
922014037958712/25/14Proximity based interactions with wallboards
932014036918412/18/14General user network interface (uni) multi-homing techniques for shortest path bridging (spb) networks
942014036949112/18/14Real-time intelligent mute interactive features
952014037216212/18/14System and smart contextual calendaring based meeting scheduling
962014037290812/18/14Systems and methods for enhanced conference session interaction
972014037290912/18/14Meeting roster awareness
982014037294112/18/14Discrete second window for additional information for users accessing an audio or multimedia conference
992014036917712/18/14Implementing multicast link trace connectivity fault management in an ethernet network
1002014036567612/11/14Bandwidth-efficient archiving of real-time interactive flows, and related methods, systems, and computer-readable media
1012014035854912/04/14System and conversational configuration of applications
1022014035887412/04/14Compression system and method
1032014034797611/27/14Virtual router redundancy protocol for scalable distributed default routing gateway
1042014034815811/27/14Provisioning vpn phones
1052014034831811/27/14Prioritize contact numbers of customers in real time
1062014034749911/27/14Automatic glass-to-glass video and a/v sync test tool
1072014034118311/20/14Media escalation with use of endpoint adapter
1082014034475511/20/14Method and system for rotational list based user interface
1092014033431711/13/14Rogue ap detection
1102014033447911/13/14Routing technique
1112014033703411/13/14System and analysis of power relationships and interactional dominance in a conversation based on speech patterns
1122014032772811/06/14Method and system for mapping virtual conference rooms between 2 independent systems
1132014032773011/06/14Optimized video snapshot
1142014032163310/30/14Prioritization and time allocation by customer service agents
1152014032309910/30/14Advanced presence states for collaboration applications
1162014032310010/30/14Wireless enterprise congestion management
1172014031422610/23/14External contact center data collection and measurement
1182014031719010/23/14Session manager anti-looping
1192014031722710/23/14System and network migration
1202014031725510/23/14System and fast network discovery updating and synchronization using dynamic hashes and hash function values aggregated at multiple levels
1212014030897010/16/14Dynamic guidance to a target conversation area with a communication device
1222014031034710/16/14Presentation delay feedback in a web conferencing session
1232014030153810/09/14System and highly assured delivery of an important segment of an automated call
1242014030154010/09/14Dialog compatability
1252014030398110/09/14Cross-lingual seeding of sentiment
1262014030402810/09/14Execution of flow diagrams
1272014030434310/09/14Social media provocateur detection and mitigation
1282014030436510/09/14System and keyword-based notification and delivery of content
1292014029760110/02/14System and deletion compactor for large static data in nosql database
1302014029776410/02/14Automatic negative question handling
1312014028932609/25/14System and managing conference calls
1322014026971909/18/14In-band management using l2 addresses over b-vlan in an spbm network
1332014027010409/18/14System and recording calls in a webrtc contact center
1342014027012709/18/14Shared lock control
1352014027013409/18/14Agent statistics by location
1362014027013609/18/14Adaptive thresholding
1372014027013709/18/14Global logging and analysis system
1382014027013809/18/14Secret transfers in contact centers
1392014027014309/18/14Method and system for serving customers in a contact center
1402014027014409/18/14Public safety answering point language detection
1412014027014509/18/14Answer based agent routing and display method
1422014027846509/18/14Method, apparatus, and system for providing health monitoring event anticipation and response
1432014027895109/18/14System and identifying and engaging collaboration opportunities
1442014028098709/18/14Application programming interface enabling communication features for different communication protocols
1452014028099509/18/14Browser-based communications enhanced with enterprise communication features
1462014028261909/18/14Method, apparatus, and system for providing and using multi-protocol eventing
1472014028290309/18/14Managing identity provider (idp) identifiers for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
1482014025367109/11/14Systems and methods to duplicate audio and visual views in a conferencing system
1492014025477509/11/14System and assisting agents of a contact center
1502014025477609/11/14System and managing a contact center
1512014025478509/11/14Dynamic device pairing with control session establishment
1522014025479009/11/14System and selecting agent in a contact center for improved call routing
1532014025589509/11/14System and training agents of a contact center
1542014025790809/11/14Viewer pattern analysis
1552014025850109/11/14System and automated distribution of supervisory functions in a contact center
1562014025888909/11/14Presentation of contextual information in a co-browsing environment
1572014024793609/04/14Systems and methods for managing reporting data on a hosted on-demand reporting system
1582014025007209/04/14System and in-memory indexing of data
1592014025009709/04/14Systems and methods for indexing and searching reporting data
1602014025010009/04/14Systems and methods for indexing and searching administrative data
1612014024134008/28/14System and software turret phone capabilities
1622014024151208/28/14Systems and methods to support using analog tty devices with voice-only pc soft clients
1632014024423508/28/14System and transmitting multiple text streams of a communication in different languages
1642014024426708/28/14Integration of user orientation into a voice command system
1652014024519208/28/14Portable and context sensitive avatar methods and systems
1662014024541808/28/14Automatic sign in of a user at multiple endpoints
1672014023281408/21/14System and managing a presentation
1682014023371708/21/14Implementation of the semi-attended transfer in sip for ip-multimedia subsystem environments
1692014023737108/21/14Presentation pacing system and method
1702014023761208/21/14Privacy setting implementation in a co-browsing environment
1712014022649008/14/14Method to achieve the use of an external metric as the primary tie-breaker in intermediate system to intermediate system (isis) route selections
1722014022681008/14/14Interruptible work reassignment
1732014022962408/14/14Dynamic device pairing with media server audio substitution
1742014022963108/14/14Optimized distributed routing for stretched data center models through updating route advertisements based on changes to address resolution protocol (arp) tables
1752014021943308/07/14Timeline interface for multi-modal collaboration
1762014022290708/07/14System and context-aware participant management
1772014022343608/07/14Method, apparatus, and system for providing and using a scheduling delta queue
1782014021192907/31/14Method and identifying and managing participants in a conference room
1792014021497207/31/14Reconstruction of session initiation protocol (sip) dialogs in a sip network
1802014020088407/17/14Telecommunications methods and systems providing user specific audio optimization
1812014019558807/10/14Multiple device co-browsing of a single website instance
1822014019567107/10/14Method and apparatus providing delayed path calculations based on service type
1832014018582307/03/14Immersive 3d sound space for searching audio
1842014018899107/03/14System and authorizing third party profile data sharing
1852014018900507/03/14Graphical environment for adding liaison agents to a communication session
1862014018950907/03/14Passive interaction guide system and method
1872014018953307/03/14Dynamic notification system and method
1882014016834506/19/14Integrating audio and video conferencing capabilities
1892014016953406/19/14Method, apparatus, and system for providing real-time psap call analysis
1902014017241906/19/14System and generating personalized tag recommendations for tagging audio content
1912014016099506/12/14System and method to suppress voice prompts in sip calls
1922014016508506/12/14System and method to estimate end-to-end video frame delays
1932014016022506/12/14Method and system for video conference and pc user experience integration
1942014015632606/05/14System and automating and improving self service experience
1952014013364705/15/14Speaker phone noise suppression method and apparatus
1962014013721605/15/14Password mismatch warning method and apparatus
1972014011953005/01/14System and efficiently managing large contact centers
1982014012288005/01/14System and facilitating communications based on trusted relationships
1992014011218804/24/14Architecture for virtualization and distribution of routing information used in a transport network
2002014011499204/24/14System and an awareness platform
2012014010084804/10/14Phrase spotting systems and methods
2022014009214004/03/14Screen resize for reducing power consumption
2032014009220204/03/14Mitigating peak traffic times in a multimedia conference
2042014009224204/03/14System and method to identify visitors and provide contextual services
2052014009278304/03/14System and classification of media in voip sessions with rtp source profiling/tagging
2062014009306004/03/14Number normalization and display
2072014009306204/03/14Method of bootstrapping contact center
2082014009306504/03/14Increasing contact center efficiency via multi-cast and multi-item presentation
2092014009526804/03/14System and improving contact center supervisor decision making
2102014009539704/03/14Creating virtual groups for managing a contact center
2112014009547704/03/14System and enhancing search experience of a user of a communication device
2122014009557604/03/14System and classification of media in voip sessions with rtp source profiling/tagging
2132014009558104/03/14Application compositor for converged sip and http servlet applications background
2142014009559604/03/14System and long-lived contextual interactions
2152014009562704/03/14Likelihood of receiving a timely response
2162014009565504/03/14System and enhanced media brokering in voip network
2172014009568104/03/14System and dynamic suggestion of optimal course of action
2182014009568804/03/14System and ensuring high availability in an enterprise ims network
2192014009572304/03/14Bypassing or redirecting a communication based on the failure of an inserted application
2202014009592204/03/14System and failover for an initiated sip session
2212014009603604/03/14Transporting avatars and meeting materials into virtual reality meeting rooms
2222014009619604/03/14System and enhancing self-service security applications
2232014009619804/03/14Secure call indicator mechanism for enterprise networks
2242014009620704/03/14Layer 7 authentication using layer 2 or layer 3 authentication
2252014008531603/27/14Follow me notification and widgets
2262014008539903/27/14Scalable multi-videoconferencing system
2272014008540603/27/14Integrated conference floor control
2282014008639603/27/14System and enabling hot-desking
2292014008639903/27/14Service-preserving upgrade
2302014008945703/27/14Dynamic customization of pluggable service by users
2312014008950503/27/14Services versioning
2322014008991503/27/14Downloadable pluggable services
2332014009002003/27/14Attribute scoping and hierarchy
2342014008610003/27/14Multi-chassis cluster synchronization using shortest path bridging (spb) service instance identifier (i-sid) trees
2352014008613303/27/14Ip multicast over split plane wireless lan
2362014008613403/27/14Methods and use in communicating in a peer-to-peer (p2p) network
2372014008623703/27/14Method for virtual multicast group ids
2382014008624003/27/14Method for abstracting datapath hardware elements
2392014008624103/27/14Self adapting driver for controlling datapath hardware elements
2402014008624403/27/14Method and performing multicast backbone media access channel (bmac) header transformations
2412014008624803/27/14Method for ip longest prefix match using prefix length sorting
2422014008624903/27/14Method for ipv6 longest prefix match
2432014008625203/27/14Use of backbone virtual local area network (bvlan) as virtual routing and forwarding (vrf) identifier and shared backbone media access control (bmac) tables to implement a shortest path bridging (spb) layer 3 (l3) virtual services network (vsn)
2442014008962503/27/14Method for heap management
2452014007919303/20/14Incorporating interactive voice response functions into a work assignment engine script
2462014007920903/20/14Automatic call notification groups
2472014007921003/20/14Risks for waiting for well-matched
2482014007921103/20/14System, method, and determining effectiveness of advanced call center routing algorithms
2492014008045403/20/14System and message notification based on text modification



ARCHIVE: New 2015 2014 2013 2012 2011 2010 2009



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This listing is an abstract for educational and research purposes is only meant as a recent sample of applications filed, not a comprehensive history. Freshpatents.com is not affiliated or associated with Avaya Inc in any way and there may be associated servicemarks. This data is also published to the public by the USPTO and available for free on their website. Note that there may be alternative spellings for Avaya Inc with additional patents listed. Browse our Agent directory for other possible listings. Page by FreshPatents.com

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