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Avaya Inc patents


      
Recent patent applications related to Avaya Inc. Avaya Inc is listed as an Agent/Assignee. Note: Avaya Inc may have other listings under different names/spellings. We're not affiliated with Avaya Inc, we're just tracking patents.

ARCHIVE: New 2015 2014 2013 2012 2011 2010 2009 | Company Directory "A" | Avaya Inc-related inventors


Controlling access to traversal using relays around network address translation (turn) servers using trusted single-use…

Avaya

Controlling access to traversal using relays around network address translation (turn) servers using trusted single-use…

Search recent Press Releases: Avaya Inc-related press releases
Count Application # Date Avaya Inc patents (updated weekly) - BOOKMARK this page
12015018720307/02/15 new patent  Method and system for alerting contactees of emergency event
22015018890207/02/15 new patent  Controlling access to traversal using relays around network address translation (turn) servers using trusted single-use credentials
32015018908407/02/15 new patent  Emergency greeting override by system administrator or routing to contact center
42015017848606/25/15Authentication frequency and challenge type based on environmental and physiological properties
52015017866006/25/15System and automated optimization of operations in a contact center
62015018067506/25/15Optimization of rules used for prevention of duplication and looping of multicast traffic within a multi-homed cluster of backbone edge bridges in a shortest path bridging multicast network
72015018103806/25/15System and driving a virtual view of agents in a contact center
82015018140806/25/15Predictive client vlan extension
92015017826006/25/15Multi-layered presentation and mechanisms for collaborating with the same
102015018079106/25/15Adaptive modification of class of service for supporting bandwidth over-allocation
112015018091906/25/15Active talker activated conference pointers
122015018103906/25/15Escalation detection and monitoring
132015017015206/18/15System and providing actionable input based on social media
142015017023606/18/15System and authenticating an agent
152015017214506/18/15Impact prediction of social media interaction
162015016121606/11/15Anti-trending
172015016335806/11/15Natural language processing (nlp) and natural language generation (nlg) based on user context for enhanced contact center communication
182015016336106/11/15Inbound contact center call disconnect buffer
192015015645806/04/15Method and system for relative activity factor continuous presence video layout and associated bandwidth optimizations
202015015663006/04/15Securing mdns in enterprise networks
212015014801905/28/15Methods and systems to ensure that the user of a touch or keypad operated device within a moving vehicle must use two hands for device operation
222015014917205/28/15Word cloud audio navigation
232015013830205/21/15System and not displaying duplicate images in a video conference
242015013830205/21/15System and not displaying duplicate images in a video conference
252015013904505/21/15Call transfer with network spanning back-to-back user agents
262015013922405/21/15Method to achieve the use of an external metric as the primary tie-breaker in intermediate system to intermediate system (isis) route selections
272015013940905/21/15Contact advocate
282015013941505/21/15Aggregated multi-topic agent desktop
292015014098105/21/15Method and system to manage mobile data network usage for voip calls
302015014252705/21/15Architecture for a contact center with emulator driven self control loop
312015014293305/21/15Self-configuring dynamic contact center
322015013941605/21/15Pseudo agent matching
332015013150105/14/15Elastic wireless control plane
342015013166205/14/15Multi-threaded multi-path processing
352015013309205/14/15System and high-quality call recording in a high-availability environment
362015013432505/14/15Deep language attribute analysis
372015013509605/14/15System and displaying context-aware contact details
382015013509805/14/15System and mode-neutral communications with a widget-based communications metaphor
392015013089205/14/15Method and system for video conference snapshot presence
402015012494505/07/15System, authenticating calls
412015012495405/07/15Strategy pairing
422015012755805/07/15Method for determining response channel for a contact center from historic social media postings
432015012770905/07/15Providing reliable session initiation protocol (sip) signaling for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
442015012805805/07/15System and predictive actions based on user communication patterns
452015012814505/07/15System and routing work requests to minimize energy costs in a distributed computing system
462015011574104/30/15Ac power over ethernet
472015012059104/30/15Unified control of employee access to employer communications systems during periods of employee furlough
482015012087904/30/15Providing origin insight for web applications via session traversal utilities for network address translation (stun) messages, and related methods, systems, and computer-readable media
492015012090404/30/15Variable capture between applications
502015012094404/30/15Sip anchor points to populate common communication logs
512015012125004/30/15Providing intelligent management for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
522015012082504/30/15Sequential segregated synchronized transcription and textual interaction spatial orientation with talk-over
532015010940304/23/15Selective recording of high quality media in a videoconference
542015011026104/23/15Context sensitive, cloud-based telephony
552015011152604/23/15Method by which psaps can identify and request information from cellular devices that are near emergent events
562015011152704/23/15Determination by psaps of caller location based on the wifi hot spots detected and reported by the caller's device(s)
572015010367404/16/15Network loop prevention
582015010399504/16/15System and prioritizing agent intervention into automated customer engagements
592015010399904/16/15System and cost-based automatic call distribution with statistically predictable wait time
602015010679804/16/15Sharing dynamic variables in a high availability environment
612015009637504/09/15Device proximity detection
622015009844304/09/15Mobility integration with fabric enabled network
632015009846704/09/15Quality of service aware hybrid multicast networks
642015009856004/09/15System and automated assignment of monitoring in a contact center
652015010094004/09/15System and prioritizing and remediating defect risk in source code
662015009791504/09/15Adjusting video layout
672015009181504/02/15Method and apparatus to support visually impaired users of touchscreen based user interfaces
682015009259204/02/15Enabling encapsulation in networks
692015009293404/02/15System and coordinated call-back revocation
702015009293804/02/15Method, apparatus, and system for providing ripple reduction using near term simulation for optional sequencing
712015009508104/02/15Stackable strategies
722015009526704/02/15Techniques to dynamically generate real time frequently asked questions from forum data
732015009542004/02/15System and method to identify secure media streams to conference watchers in sip messaging
742015009544904/02/15Message transmission in networks
752015009546704/02/15Enabling configuration in networks
762015009558204/02/15Method for specifying packet address range cacheability
772015008573303/26/15Link-local multicast in wlan deployments
782015008574503/26/15Plan-assisted wireless access point configuration
792015008587403/26/15Provisioning sip-based remote vpn phones
802015008878403/26/15System and message thread management
812015008904403/26/15Client location discovery
822015008904603/26/15Providing network management based on monitoring quality of service (qos) characteristics of web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
832015008959203/26/15Captive portal systems, methods, and devices
842015007141503/12/15Auto-detection of environment for mobile agent
852015007141803/12/15Techniques for topical customer service menu reconfiguration based on social media
862015007142803/12/15Managing transaction complexity in a contact center
872015007377403/12/15Automatic domain sentiment expansion
882015007417003/12/15System and managing agent schedules in a contact center
892015007377503/12/15Unspoken sentiment
902015006311703/05/15Tunnel keep-alive timeout mechanism based on quality of service (qos) value of received keep-alive messages
912015006355603/05/15Work assignment with bot agents
922015006521503/05/15System and optimizing allocation of resources in electronic games
932015006781703/05/15Firewall traversal driven by proximity
942015005577202/26/15Facilitating a contact center agent to select a contact in a contact center queue
952015005841802/26/15Providing data resource services within enterprise systems for resource level sharing among multiple applications, and related methods, systems, and computer-readable media
962015005849202/26/15Management of network impairment by communication endpoints
972015004988502/19/15Pairwise audio capture device selection
982015005220802/19/15Invocation of sequenced applications based on dynamic parameters
992015004372602/12/15Conditional attribute mapping in work assignment
1002015004372702/12/15Method and system to determine and employ best contact opportunity
1012015004679002/12/15Overlay of private data on web pages
1022015003810202/05/15Emergency request prior insight delivery
1032015003968702/05/15Acquiring and correlating web real-time communications (webrtc) interactive flow characteristics, and related methods, systems, and computer-readable media
1042015003974702/05/15Communication device event captures
1052015003976002/05/15Remotely controlling web real-time communications (webrtc) client functionality via webrtc data channels, and related methods, systems, and computer-readable media
1062015003977502/05/15Tracking the progression of a communication session
1072015003015201/29/15Method and system for determining customer's skill, knowledge level, and/or interest
1082015003286301/29/15Automatic configuration of endpoint communication devices to set up a voip network
1092015002647301/22/15Verifying privacy of web real-time communications (webrtc) media channels via corresponding webrtc data channels, and related methods, systems, and computer-readable media
1102015000999301/08/15Method and apparatus providing single-tier routing in a shortest path bridging (spb) network
1112015000999401/08/15Method and apparatus providing single-tier routing in a shortest path bridging (spb) network
1122015000927801/08/15System and whiteboard collaboration
1132015000674101/01/15Reconstruction of states on controller failover
1142015000261901/01/15Scalable web real-time communications (webrtc) media engines, and related methods, systems, and computer-readable media
1152015000345401/01/15Default gateway redundancy support across spb networks
1162015000360401/01/15System and calculating context-aware estimated wait time for customers
1172015000496501/01/15System and separation of call origination and call delivery techniques
1182015000565301/01/15Personal electronic devices with unobtrusive ekg-based detection of heart rate and rhythm anomalies
1192015000614301/01/15Semantic translation model training
1202015000621501/01/15Time division calendar segmentation
1212015000621601/01/15Dynamic event type on calendars
1222015000621801/01/15System and composing meeting invites in accordance with business rules
1232015000646001/01/15Cross-domain topic expansion
1242015000661001/01/15Virtual web real-time communications (webrtc) gateways, and related methods, systems, and computer-readable media
1252015000661101/01/15Back-to-back virtual web real-time communications (webrtc) agents, and related methods, systems, and computer-readable media
1262015000665101/01/15System and management of im conversation history
1272015000668701/01/15Application configuration using dns-based service discovery
1282015000674001/01/15Shared back-to-back user agent
1292015000674401/01/15Methods and systems for transferring calls between forked devices
1302015000687901/01/15System, troubleshooting an ip network
1312015000694701/01/15Dynamic redistribution of percent allocated calls during outages
1322015000727001/01/15Virtualized host id key sharing
1332015000729801/01/15Multi-device single network sign-on
1342015000260901/01/15Automated field of view adjustment based on screen size
1352014037640812/25/14Mdns support in unified access networks
1362014037670912/25/14System and modifying parameters in a contact center
1372014037671012/25/14Method and system for optimizing performance within a contact center
1382014037671112/25/14Mobile monitoring for supervisors
1392014037941912/25/14Method and system for adaptive outbound campaigns
1402014037959112/25/14System and identification of law changes between jurisdictions
1412014037963412/25/14Application-to-repository data mapping in data repositories, and related methods, systems, and computer-readable media
1422014037989012/25/14System and optimizing agent login in a contact center
1432014038042312/25/14System and dynamically awarding permissions
1442014037958712/25/14Proximity based interactions with wallboards
1452014036918412/18/14General user network interface (uni) multi-homing techniques for shortest path bridging (spb) networks
1462014036949112/18/14Real-time intelligent mute interactive features
1472014037216212/18/14System and smart contextual calendaring based meeting scheduling
1482014037290812/18/14Systems and methods for enhanced conference session interaction
1492014037290912/18/14Meeting roster awareness
1502014037294112/18/14Discrete second window for additional information for users accessing an audio or multimedia conference
1512014036917712/18/14Implementing multicast link trace connectivity fault management in an ethernet network
1522014036567612/11/14Bandwidth-efficient archiving of real-time interactive flows, and related methods, systems, and computer-readable media
1532014035854912/04/14System and conversational configuration of applications
1542014035887412/04/14Compression system and method
1552014034797611/27/14Virtual router redundancy protocol for scalable distributed default routing gateway
1562014034815811/27/14Provisioning vpn phones
1572014034831811/27/14Prioritize contact numbers of customers in real time
1582014034749911/27/14Automatic glass-to-glass video and a/v sync test tool
1592014034118311/20/14Media escalation with use of endpoint adapter
1602014034475511/20/14Method and system for rotational list based user interface
1612014033431711/13/14Rogue ap detection
1622014033447911/13/14Routing technique
1632014033703411/13/14System and analysis of power relationships and interactional dominance in a conversation based on speech patterns
1642014032772811/06/14Method and system for mapping virtual conference rooms between 2 independent systems
1652014032773011/06/14Optimized video snapshot
1662014032163310/30/14Prioritization and time allocation by customer service agents
1672014032309910/30/14Advanced presence states for collaboration applications
1682014032310010/30/14Wireless enterprise congestion management
1692014031422610/23/14External contact center data collection and measurement
1702014031719010/23/14Session manager anti-looping
1712014031722710/23/14System and network migration
1722014031725510/23/14System and fast network discovery updating and synchronization using dynamic hashes and hash function values aggregated at multiple levels
1732014030897010/16/14Dynamic guidance to a target conversation area with a communication device
1742014031034710/16/14Presentation delay feedback in a web conferencing session
1752014030153810/09/14System and highly assured delivery of an important segment of an automated call
1762014030154010/09/14Dialog compatability
1772014030398110/09/14Cross-lingual seeding of sentiment
1782014030402810/09/14Execution of flow diagrams
1792014030434310/09/14Social media provocateur detection and mitigation
1802014030436510/09/14System and keyword-based notification and delivery of content
1812014029760110/02/14System and deletion compactor for large static data in nosql database
1822014029776410/02/14Automatic negative question handling
1832014028932609/25/14System and managing conference calls
1842014026971909/18/14In-band management using l2 addresses over b-vlan in an spbm network
1852014027010409/18/14System and recording calls in a webrtc contact center
1862014027012709/18/14Shared lock control
1872014027013409/18/14Agent statistics by location
1882014027013609/18/14Adaptive thresholding
1892014027013709/18/14Global logging and analysis system
1902014027013809/18/14Secret transfers in contact centers
1912014027014309/18/14Method and system for serving customers in a contact center
1922014027014409/18/14Public safety answering point language detection
1932014027014509/18/14Answer based agent routing and display method
1942014027846509/18/14Method, apparatus, and system for providing health monitoring event anticipation and response
1952014027895109/18/14System and identifying and engaging collaboration opportunities
1962014028098709/18/14Application programming interface enabling communication features for different communication protocols
1972014028099509/18/14Browser-based communications enhanced with enterprise communication features
1982014028261909/18/14Method, apparatus, and system for providing and using multi-protocol eventing
1992014028290309/18/14Managing identity provider (idp) identifiers for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
2002014025367109/11/14Systems and methods to duplicate audio and visual views in a conferencing system
2012014025477509/11/14System and assisting agents of a contact center
2022014025477609/11/14System and managing a contact center
2032014025478509/11/14Dynamic device pairing with control session establishment
2042014025479009/11/14System and selecting agent in a contact center for improved call routing
2052014025589509/11/14System and training agents of a contact center
2062014025790809/11/14Viewer pattern analysis
2072014025850109/11/14System and automated distribution of supervisory functions in a contact center
2082014025888909/11/14Presentation of contextual information in a co-browsing environment
2092014024793609/04/14Systems and methods for managing reporting data on a hosted on-demand reporting system
2102014025007209/04/14System and in-memory indexing of data
2112014025009709/04/14Systems and methods for indexing and searching reporting data
2122014025010009/04/14Systems and methods for indexing and searching administrative data
2132014024134008/28/14System and software turret phone capabilities
2142014024151208/28/14Systems and methods to support using analog tty devices with voice-only pc soft clients
2152014024423508/28/14System and transmitting multiple text streams of a communication in different languages
2162014024426708/28/14Integration of user orientation into a voice command system
2172014024519208/28/14Portable and context sensitive avatar methods and systems
2182014024541808/28/14Automatic sign in of a user at multiple endpoints
2192014023281408/21/14System and managing a presentation
2202014023371708/21/14Implementation of the semi-attended transfer in sip for ip-multimedia subsystem environments
2212014023737108/21/14Presentation pacing system and method
2222014023761208/21/14Privacy setting implementation in a co-browsing environment
2232014022649008/14/14Method to achieve the use of an external metric as the primary tie-breaker in intermediate system to intermediate system (isis) route selections
2242014022681008/14/14Interruptible work reassignment
2252014022962408/14/14Dynamic device pairing with media server audio substitution
2262014022963108/14/14Optimized distributed routing for stretched data center models through updating route advertisements based on changes to address resolution protocol (arp) tables
2272014021943308/07/14Timeline interface for multi-modal collaboration
2282014022290708/07/14System and context-aware participant management
2292014022343608/07/14Method, apparatus, and system for providing and using a scheduling delta queue
2302014021192907/31/14Method and identifying and managing participants in a conference room
2312014021497207/31/14Reconstruction of session initiation protocol (sip) dialogs in a sip network
2322014020088407/17/14Telecommunications methods and systems providing user specific audio optimization
2332014019558807/10/14Multiple device co-browsing of a single website instance
2342014019567107/10/14Method and apparatus providing delayed path calculations based on service type
2352014018582307/03/14Immersive 3d sound space for searching audio
2362014018899107/03/14System and authorizing third party profile data sharing
2372014018900507/03/14Graphical environment for adding liaison agents to a communication session
2382014018950907/03/14Passive interaction guide system and method
2392014018953307/03/14Dynamic notification system and method
2402014016834506/19/14Integrating audio and video conferencing capabilities
2412014016953406/19/14Method, apparatus, and system for providing real-time psap call analysis
2422014017241906/19/14System and generating personalized tag recommendations for tagging audio content
2432014016099506/12/14System and method to suppress voice prompts in sip calls
2442014016508506/12/14System and method to estimate end-to-end video frame delays
2452014016022506/12/14Method and system for video conference and pc user experience integration
2462014015632606/05/14System and automating and improving self service experience
2472014013364705/15/14Speaker phone noise suppression method and apparatus
2482014013721605/15/14Password mismatch warning method and apparatus
2492014011953005/01/14System and efficiently managing large contact centers



ARCHIVE: New 2015 2014 2013 2012 2011 2010 2009



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