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Avaya Inc
Avaya Inc_20100107
Avaya Inc_20131212
Avaya Inc_20100121


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Avaya Inc patents

Recent patent applications related to Avaya Inc. Avaya Inc is listed as an Agent/Assignee. Note: Avaya Inc may have other listings under different names/spellings. We're not affiliated with Avaya Inc, we're just tracking patents.

ARCHIVE: New 2015 2014 2013 2012 2011 2010 2009 | Company Directory "A" | Avaya Inc-related inventors

Controlling access to traversal using relays around network address translation (turn) servers using trusted single-use…


Controlling access to traversal using relays around network address translation (turn) servers using trusted single-use…

Search recent Press Releases: Avaya Inc-related press releases
Count Application # Date Avaya Inc patents (updated weekly) - BOOKMARK this page
12015018720307/02/15 new patent  Method and system for alerting contactees of emergency event
22015018890207/02/15 new patent  Controlling access to traversal using relays around network address translation (turn) servers using trusted single-use credentials
32015018908407/02/15 new patent  Emergency greeting override by system administrator or routing to contact center
42015017848606/25/15Authentication frequency and challenge type based on environmental and physiological properties
52015017866006/25/15System and automated optimization of operations in a contact center
62015018067506/25/15Optimization of rules used for prevention of duplication and looping of multicast traffic within a multi-homed cluster of backbone edge bridges in a shortest path bridging multicast network
72015018103806/25/15System and driving a virtual view of agents in a contact center
82015018140806/25/15Predictive client vlan extension
92015017826006/25/15Multi-layered presentation and mechanisms for collaborating with the same
102015018079106/25/15Adaptive modification of class of service for supporting bandwidth over-allocation
112015018091906/25/15Active talker activated conference pointers
122015018103906/25/15Escalation detection and monitoring
132015017015206/18/15System and providing actionable input based on social media
142015017023606/18/15System and authenticating an agent
152015017214506/18/15Impact prediction of social media interaction
172015016335806/11/15Natural language processing (nlp) and natural language generation (nlg) based on user context for enhanced contact center communication
182015016336106/11/15Inbound contact center call disconnect buffer
192015015645806/04/15Method and system for relative activity factor continuous presence video layout and associated bandwidth optimizations
202015015663006/04/15Securing mdns in enterprise networks
212015014801905/28/15Methods and systems to ensure that the user of a touch or keypad operated device within a moving vehicle must use two hands for device operation
222015014917205/28/15Word cloud audio navigation
232015013830205/21/15System and not displaying duplicate images in a video conference
242015013830205/21/15System and not displaying duplicate images in a video conference
252015013904505/21/15Call transfer with network spanning back-to-back user agents
262015013922405/21/15Method to achieve the use of an external metric as the primary tie-breaker in intermediate system to intermediate system (isis) route selections
272015013940905/21/15Contact advocate
282015013941505/21/15Aggregated multi-topic agent desktop
292015014098105/21/15Method and system to manage mobile data network usage for voip calls
302015014252705/21/15Architecture for a contact center with emulator driven self control loop
312015014293305/21/15Self-configuring dynamic contact center
322015013941605/21/15Pseudo agent matching
332015013150105/14/15Elastic wireless control plane
342015013166205/14/15Multi-threaded multi-path processing
352015013309205/14/15System and high-quality call recording in a high-availability environment
362015013432505/14/15Deep language attribute analysis
372015013509605/14/15System and displaying context-aware contact details
382015013509805/14/15System and mode-neutral communications with a widget-based communications metaphor
392015013089205/14/15Method and system for video conference snapshot presence
402015012494505/07/15System, authenticating calls
412015012495405/07/15Strategy pairing
422015012755805/07/15Method for determining response channel for a contact center from historic social media postings
432015012770905/07/15Providing reliable session initiation protocol (sip) signaling for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
442015012805805/07/15System and predictive actions based on user communication patterns
452015012814505/07/15System and routing work requests to minimize energy costs in a distributed computing system
462015011574104/30/15Ac power over ethernet
472015012059104/30/15Unified control of employee access to employer communications systems during periods of employee furlough
482015012087904/30/15Providing origin insight for web applications via session traversal utilities for network address translation (stun) messages, and related methods, systems, and computer-readable media
492015012090404/30/15Variable capture between applications
502015012094404/30/15Sip anchor points to populate common communication logs
512015012125004/30/15Providing intelligent management for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
522015012082504/30/15Sequential segregated synchronized transcription and textual interaction spatial orientation with talk-over
532015010940304/23/15Selective recording of high quality media in a videoconference
542015011026104/23/15Context sensitive, cloud-based telephony
552015011152604/23/15Method by which psaps can identify and request information from cellular devices that are near emergent events
562015011152704/23/15Determination by psaps of caller location based on the wifi hot spots detected and reported by the caller's device(s)
572015010367404/16/15Network loop prevention
582015010399504/16/15System and prioritizing agent intervention into automated customer engagements
592015010399904/16/15System and cost-based automatic call distribution with statistically predictable wait time
602015010679804/16/15Sharing dynamic variables in a high availability environment
612015009637504/09/15Device proximity detection
622015009844304/09/15Mobility integration with fabric enabled network
632015009846704/09/15Quality of service aware hybrid multicast networks
642015009856004/09/15System and automated assignment of monitoring in a contact center
652015010094004/09/15System and prioritizing and remediating defect risk in source code
662015009791504/09/15Adjusting video layout
672015009181504/02/15Method and apparatus to support visually impaired users of touchscreen based user interfaces
682015009259204/02/15Enabling encapsulation in networks
692015009293404/02/15System and coordinated call-back revocation
702015009293804/02/15Method, apparatus, and system for providing ripple reduction using near term simulation for optional sequencing
712015009508104/02/15Stackable strategies
722015009526704/02/15Techniques to dynamically generate real time frequently asked questions from forum data
732015009542004/02/15System and method to identify secure media streams to conference watchers in sip messaging
742015009544904/02/15Message transmission in networks
752015009546704/02/15Enabling configuration in networks
762015009558204/02/15Method for specifying packet address range cacheability
772015008573303/26/15Link-local multicast in wlan deployments
782015008574503/26/15Plan-assisted wireless access point configuration
792015008587403/26/15Provisioning sip-based remote vpn phones
802015008878403/26/15System and message thread management
812015008904403/26/15Client location discovery
822015008904603/26/15Providing network management based on monitoring quality of service (qos) characteristics of web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
832015008959203/26/15Captive portal systems, methods, and devices
842015007141503/12/15Auto-detection of environment for mobile agent
852015007141803/12/15Techniques for topical customer service menu reconfiguration based on social media
862015007142803/12/15Managing transaction complexity in a contact center
872015007377403/12/15Automatic domain sentiment expansion
882015007417003/12/15System and managing agent schedules in a contact center
892015007377503/12/15Unspoken sentiment
902015006311703/05/15Tunnel keep-alive timeout mechanism based on quality of service (qos) value of received keep-alive messages
912015006355603/05/15Work assignment with bot agents
922015006521503/05/15System and optimizing allocation of resources in electronic games
932015006781703/05/15Firewall traversal driven by proximity
942015005577202/26/15Facilitating a contact center agent to select a contact in a contact center queue
952015005841802/26/15Providing data resource services within enterprise systems for resource level sharing among multiple applications, and related methods, systems, and computer-readable media
962015005849202/26/15Management of network impairment by communication endpoints
972015004988502/19/15Pairwise audio capture device selection
982015005220802/19/15Invocation of sequenced applications based on dynamic parameters
992015004372602/12/15Conditional attribute mapping in work assignment
1002015004372702/12/15Method and system to determine and employ best contact opportunity
1012015004679002/12/15Overlay of private data on web pages
1022015003810202/05/15Emergency request prior insight delivery
1032015003968702/05/15Acquiring and correlating web real-time communications (webrtc) interactive flow characteristics, and related methods, systems, and computer-readable media
1042015003974702/05/15Communication device event captures
1052015003976002/05/15Remotely controlling web real-time communications (webrtc) client functionality via webrtc data channels, and related methods, systems, and computer-readable media
1062015003977502/05/15Tracking the progression of a communication session
1072015003015201/29/15Method and system for determining customer's skill, knowledge level, and/or interest
1082015003286301/29/15Automatic configuration of endpoint communication devices to set up a voip network
1092015002647301/22/15Verifying privacy of web real-time communications (webrtc) media channels via corresponding webrtc data channels, and related methods, systems, and computer-readable media
1102015000999301/08/15Method and apparatus providing single-tier routing in a shortest path bridging (spb) network
1112015000999401/08/15Method and apparatus providing single-tier routing in a shortest path bridging (spb) network
1122015000927801/08/15System and whiteboard collaboration
1132015000674101/01/15Reconstruction of states on controller failover
1142015000261901/01/15Scalable web real-time communications (webrtc) media engines, and related methods, systems, and computer-readable media
1152015000345401/01/15Default gateway redundancy support across spb networks
1162015000360401/01/15System and calculating context-aware estimated wait time for customers
1172015000496501/01/15System and separation of call origination and call delivery techniques
1182015000565301/01/15Personal electronic devices with unobtrusive ekg-based detection of heart rate and rhythm anomalies
1192015000614301/01/15Semantic translation model training
1202015000621501/01/15Time division calendar segmentation
1212015000621601/01/15Dynamic event type on calendars
1222015000621801/01/15System and composing meeting invites in accordance with business rules
1232015000646001/01/15Cross-domain topic expansion
1242015000661001/01/15Virtual web real-time communications (webrtc) gateways, and related methods, systems, and computer-readable media
1252015000661101/01/15Back-to-back virtual web real-time communications (webrtc) agents, and related methods, systems, and computer-readable media
1262015000665101/01/15System and management of im conversation history
1272015000668701/01/15Application configuration using dns-based service discovery
1282015000674001/01/15Shared back-to-back user agent
1292015000674401/01/15Methods and systems for transferring calls between forked devices
1302015000687901/01/15System, troubleshooting an ip network
1312015000694701/01/15Dynamic redistribution of percent allocated calls during outages
1322015000727001/01/15Virtualized host id key sharing
1332015000729801/01/15Multi-device single network sign-on
1342015000260901/01/15Automated field of view adjustment based on screen size
1352014037640812/25/14Mdns support in unified access networks
1362014037670912/25/14System and modifying parameters in a contact center
1372014037671012/25/14Method and system for optimizing performance within a contact center
1382014037671112/25/14Mobile monitoring for supervisors
1392014037941912/25/14Method and system for adaptive outbound campaigns
1402014037959112/25/14System and identification of law changes between jurisdictions
1412014037963412/25/14Application-to-repository data mapping in data repositories, and related methods, systems, and computer-readable media
1422014037989012/25/14System and optimizing agent login in a contact center
1432014038042312/25/14System and dynamically awarding permissions
1442014037958712/25/14Proximity based interactions with wallboards
1452014036918412/18/14General user network interface (uni) multi-homing techniques for shortest path bridging (spb) networks
1462014036949112/18/14Real-time intelligent mute interactive features
1472014037216212/18/14System and smart contextual calendaring based meeting scheduling
1482014037290812/18/14Systems and methods for enhanced conference session interaction
1492014037290912/18/14Meeting roster awareness
1502014037294112/18/14Discrete second window for additional information for users accessing an audio or multimedia conference
1512014036917712/18/14Implementing multicast link trace connectivity fault management in an ethernet network
1522014036567612/11/14Bandwidth-efficient archiving of real-time interactive flows, and related methods, systems, and computer-readable media
1532014035854912/04/14System and conversational configuration of applications
1542014035887412/04/14Compression system and method
1552014034797611/27/14Virtual router redundancy protocol for scalable distributed default routing gateway
1562014034815811/27/14Provisioning vpn phones
1572014034831811/27/14Prioritize contact numbers of customers in real time
1582014034749911/27/14Automatic glass-to-glass video and a/v sync test tool
1592014034118311/20/14Media escalation with use of endpoint adapter
1602014034475511/20/14Method and system for rotational list based user interface
1612014033431711/13/14Rogue ap detection
1622014033447911/13/14Routing technique
1632014033703411/13/14System and analysis of power relationships and interactional dominance in a conversation based on speech patterns
1642014032772811/06/14Method and system for mapping virtual conference rooms between 2 independent systems
1652014032773011/06/14Optimized video snapshot
1662014032163310/30/14Prioritization and time allocation by customer service agents
1672014032309910/30/14Advanced presence states for collaboration applications
1682014032310010/30/14Wireless enterprise congestion management
1692014031422610/23/14External contact center data collection and measurement
1702014031719010/23/14Session manager anti-looping
1712014031722710/23/14System and network migration
1722014031725510/23/14System and fast network discovery updating and synchronization using dynamic hashes and hash function values aggregated at multiple levels
1732014030897010/16/14Dynamic guidance to a target conversation area with a communication device
1742014031034710/16/14Presentation delay feedback in a web conferencing session
1752014030153810/09/14System and highly assured delivery of an important segment of an automated call
1762014030154010/09/14Dialog compatability
1772014030398110/09/14Cross-lingual seeding of sentiment
1782014030402810/09/14Execution of flow diagrams
1792014030434310/09/14Social media provocateur detection and mitigation
1802014030436510/09/14System and keyword-based notification and delivery of content
1812014029760110/02/14System and deletion compactor for large static data in nosql database
1822014029776410/02/14Automatic negative question handling
1832014028932609/25/14System and managing conference calls
1842014026971909/18/14In-band management using l2 addresses over b-vlan in an spbm network
1852014027010409/18/14System and recording calls in a webrtc contact center
1862014027012709/18/14Shared lock control
1872014027013409/18/14Agent statistics by location
1882014027013609/18/14Adaptive thresholding
1892014027013709/18/14Global logging and analysis system
1902014027013809/18/14Secret transfers in contact centers
1912014027014309/18/14Method and system for serving customers in a contact center
1922014027014409/18/14Public safety answering point language detection
1932014027014509/18/14Answer based agent routing and display method
1942014027846509/18/14Method, apparatus, and system for providing health monitoring event anticipation and response
1952014027895109/18/14System and identifying and engaging collaboration opportunities
1962014028098709/18/14Application programming interface enabling communication features for different communication protocols
1972014028099509/18/14Browser-based communications enhanced with enterprise communication features
1982014028261909/18/14Method, apparatus, and system for providing and using multi-protocol eventing
1992014028290309/18/14Managing identity provider (idp) identifiers for web real-time communications (webrtc) interactive flows, and related methods, systems, and computer-readable media
2002014025367109/11/14Systems and methods to duplicate audio and visual views in a conferencing system
2012014025477509/11/14System and assisting agents of a contact center
2022014025477609/11/14System and managing a contact center
2032014025478509/11/14Dynamic device pairing with control session establishment
2042014025479009/11/14System and selecting agent in a contact center for improved call routing
2052014025589509/11/14System and training agents of a contact center
2062014025790809/11/14Viewer pattern analysis
2072014025850109/11/14System and automated distribution of supervisory functions in a contact center
2082014025888909/11/14Presentation of contextual information in a co-browsing environment
2092014024793609/04/14Systems and methods for managing reporting data on a hosted on-demand reporting system
2102014025007209/04/14System and in-memory indexing of data
2112014025009709/04/14Systems and methods for indexing and searching reporting data
2122014025010009/04/14Systems and methods for indexing and searching administrative data
2132014024134008/28/14System and software turret phone capabilities
2142014024151208/28/14Systems and methods to support using analog tty devices with voice-only pc soft clients
2152014024423508/28/14System and transmitting multiple text streams of a communication in different languages
2162014024426708/28/14Integration of user orientation into a voice command system
2172014024519208/28/14Portable and context sensitive avatar methods and systems
2182014024541808/28/14Automatic sign in of a user at multiple endpoints
2192014023281408/21/14System and managing a presentation
2202014023371708/21/14Implementation of the semi-attended transfer in sip for ip-multimedia subsystem environments
2212014023737108/21/14Presentation pacing system and method
2222014023761208/21/14Privacy setting implementation in a co-browsing environment
2232014022649008/14/14Method to achieve the use of an external metric as the primary tie-breaker in intermediate system to intermediate system (isis) route selections
2242014022681008/14/14Interruptible work reassignment
2252014022962408/14/14Dynamic device pairing with media server audio substitution
2262014022963108/14/14Optimized distributed routing for stretched data center models through updating route advertisements based on changes to address resolution protocol (arp) tables
2272014021943308/07/14Timeline interface for multi-modal collaboration
2282014022290708/07/14System and context-aware participant management
2292014022343608/07/14Method, apparatus, and system for providing and using a scheduling delta queue
2302014021192907/31/14Method and identifying and managing participants in a conference room
2312014021497207/31/14Reconstruction of session initiation protocol (sip) dialogs in a sip network
2322014020088407/17/14Telecommunications methods and systems providing user specific audio optimization
2332014019558807/10/14Multiple device co-browsing of a single website instance
2342014019567107/10/14Method and apparatus providing delayed path calculations based on service type
2352014018582307/03/14Immersive 3d sound space for searching audio
2362014018899107/03/14System and authorizing third party profile data sharing
2372014018900507/03/14Graphical environment for adding liaison agents to a communication session
2382014018950907/03/14Passive interaction guide system and method
2392014018953307/03/14Dynamic notification system and method
2402014016834506/19/14Integrating audio and video conferencing capabilities
2412014016953406/19/14Method, apparatus, and system for providing real-time psap call analysis
2422014017241906/19/14System and generating personalized tag recommendations for tagging audio content
2432014016099506/12/14System and method to suppress voice prompts in sip calls
2442014016508506/12/14System and method to estimate end-to-end video frame delays
2452014016022506/12/14Method and system for video conference and pc user experience integration
2462014015632606/05/14System and automating and improving self service experience
2472014013364705/15/14Speaker phone noise suppression method and apparatus
2482014013721605/15/14Password mismatch warning method and apparatus
2492014011953005/01/14System and efficiently managing large contact centers

ARCHIVE: New 2015 2014 2013 2012 2011 2010 2009


This listing is an abstract for educational and research purposes is only meant as a recent sample of applications filed, not a comprehensive history. is not affiliated or associated with Avaya Inc in any way and there may be associated servicemarks. This data is also published to the public by the USPTO and available for free on their website. Note that there may be alternative spellings for Avaya Inc with additional patents listed. Browse our Agent directory for other possible listings. Page by