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Liveperson Inc patents


Recent patent applications related to Liveperson Inc. Liveperson Inc is listed as an Agent/Assignee. Note: Liveperson Inc may have other listings under different names/spellings. We're not affiliated with Liveperson Inc, we're just tracking patents.

ARCHIVE: New 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 | Company Directory "L" | Liveperson Inc-related inventors


Dynamic code management

Systems and methods for performing dynamic code management, such as dynamic management of javascript tags in webpages or code segments in native applications, are disclosed. A user device loading a web or native application can access a factor, such as a user device-specific attribute or a piece of content of the webpage or native application being loaded. ... Liveperson Inc

Systems and methods for real-time remote control of mobile applications

Systems and methods for real-time, remote-control of mobile applications are provided. A communication session between a network device and a terminal device can be established. ... Liveperson Inc

Method and system for facilitating communications according to interaction protocols

This disclosure presents methods, systems, computer-readable media, for facilitating communications according to interaction protocols. The techniques generally involve displaying an interface, tracking user interactions with the interface, generating possible interaction protocols for communication with a user, and selectively communicating with users based on one or more interaction protocols. ... Liveperson Inc

Application customization using a customization file

Techniques and systems for receiving and using a customization file are provided, including a computing device, a method, or a computer-program product. For example, a method may include receiving a customization file that includes customized content for customizing a communication interface overlay. ... Liveperson Inc

System and method for applying tracing tools for network locations

A method is disclosed for enabling a network location to provide an ordering process for data relevant to connected network devices' activities. The method includes assembling the data, utilizing the activity data, and associating the data, such that information is derived to enable a desired expansion of at least one designated activity. ... Liveperson Inc

Dynamic user interface customization

Described are computer-based methods and apparatuses, including computer program products, for dynamic user interface customization. A set of functions for a user interface is stored, each function comprising a function that can be added to the user interface. ... Liveperson Inc

System and method for performing follow up based on user interactions

A system and method for follow up management comprising determining if a user has a repository record, extracting information from the repository record associated with the user, and acting on information stored in the repository record. The method may be practiced on a system for managing online interaction comprising a business rules engine a follow up repository, and a follow up engine.. ... Liveperson Inc

Methods and systems for presenting specialized content using campaign metrics

A computer-implemented method of providing specialized media on a website is disclosed. The method includes producing campaign media which is delivered to a user through a third-party provider. ... Liveperson Inc

System and methods for facilitating object assignments

The present invention determines which network devices are likely to have a positive result in engagements with terminal devices. A server can obtain data about network devices with respect to the communication session with a network site. ... Liveperson Inc

System and methods for searching and communication

Described are computer-based methods and apparatuses, including computer program products, comprising the steps of, or structure for, storing a plurality of expert profiles in a database, each of the plurality of expert profiles comprising information associated with a person having knowledge in a particular category, subject or topic; receiving search criteria over a network from a query source; selecting at least one of the plurality of expert profiles comprising information that satisfy the search criteria; and transmitting expert profile data for each of the selected expert profiles to the remote search engine, the expert profile data comprising data that defines a displayable representation of a corresponding expert profile, the expert profile data further comprising data that facilitates a client-initiated, real-time communication session over the network with a person associated with the corresponding expert profile.. . ... Liveperson Inc

Authentication of service requests using a communications initiation feature

Described are computer-based methods and apparatuses, including computer program products, for facilitating communications initiated through a social networking account. A detected message communicated using a social networking account can be determined to satisfy a response criteria. ... Liveperson Inc

System and method for design and dynamic generation of a web page

A system and method for dynamically generating a web page is disclosed. The web page includes a frame having content cells. ... Liveperson Inc

Method and system for creating a predictive model for targeting web-page to a surfer

Systems and methods for determining predictive model types are provided. A method may include generating a predictive model for a web page of a web site, wherein the web page includes a configuration defining one or more objects presented with the web page, and wherein each object is associated with a predictive model. ... Liveperson Inc








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