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Mattersight Corporation patents

Recent patent applications related to Mattersight Corporation. Mattersight Corporation is listed as an Agent/Assignee. Note: Mattersight Corporation may have other listings under different names/spellings. We're not affiliated with Mattersight Corporation, we're just tracking patents.

ARCHIVE: New 2017 2016 2015 2014 2013 2012 2011 2010 2009 | Company Directory "M" | Mattersight Corporation-related inventors




Date Mattersight Corporation patents (updated weekly) - BOOKMARK this page
07/20/17 new patent  Customer satisfaction-based predictive routing and methods
06/01/17Method and system for analyzing caller interaction event data
05/25/17Adaptive occupancy real-time predictive routing
04/20/17Face-to-face communication analysis via mono-recording system and methods
12/15/16Predictive and responsive video analytics system and methods
12/08/16Quality assurance analytics systems and methods
11/24/16Customer satisfaction system and method based on behavioral assessment data
11/17/16Responsive communication system for analyzed multichannel electronic communication
11/10/16Dynamic occupancy predictive routing and methods
10/13/16Personality-based chatbot and methods
09/22/16Method and system for generating a responsive communication based on behavioral assessment data
08/04/16Distress analysis of mono-recording system and methods
05/12/16Predictive video analytics system and methods
04/14/16Method and system for automatically routing a telephonic communication
03/24/16Method and system of searching for communications for playback or analysis
12/24/15Personality-based intelligent personal assistant system and methods
11/26/15Essay analytics system and methods
11/26/15Real-time predictive routing
11/19/15Methods and system for analyzing multichannel electronic communication data
11/12/15System for automatically routing a communication
10/29/15Optimized predictive routing and methods
06/04/15Methods and identifying fraudulent callers
06/04/15Method and system for automatically routing a telephonic communication
05/14/15Weighted promoter score analytics system and methods
04/09/15Online classroom analytics system and methods
04/09/15Predictive analytic systems and methods
02/12/15Systems and methods for evaluating job candidates
02/05/15Real-time predictive routing
02/05/15Method and system for automatically routing a telephonic communication
09/18/14Methods and system for analyzing multichannel electronic communication data
09/18/14Methods and system for analyzing multichannel electronic communication data
09/04/14Customer-based interaction outcome prediction methods and system
09/04/14Customer-based interaction outcome prediction methods and system
05/15/14Methods and identifying fraudulent callers
03/06/14Methods and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto
10/13/11Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto







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This listing is an abstract for educational and research purposes is only meant as a recent sample of applications filed, not a comprehensive history. Freshpatents.com is not affiliated or associated with Mattersight Corporation in any way and there may be associated servicemarks. This data is also published to the public by the USPTO and available for free on their website. Note that there may be alternative spellings for Mattersight Corporation with additional patents listed. Browse our Agent directory for other possible listings. Page by FreshPatents.com

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