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Shoretel Inc
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Shoretel Inc patents


Recent patent applications related to Shoretel Inc. Shoretel Inc is listed as an Agent/Assignee. Note: Shoretel Inc may have other listings under different names/spellings. We're not affiliated with Shoretel Inc, we're just tracking patents.

ARCHIVE: New 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 | Company Directory "S" | Shoretel Inc-related inventors


Provisioning hybrid services

A portal application interface can access and provision hosted services configured to operate in a hosted system of a hybrid unified communications system, the hybrid system also including at least one premise-based system. A connection management service (cms) can store cms provisioning data in a hosted configuration database of the hosted system in response to a user input via the portal application interface to configure a given premise trunk group of the premise-based system for operation in the hybrid system to provision a session border controller to control at least one connection between the premise trunk group and a hosted trunk group of the hosted system based on the cms provisioning data. ... Shoretel Inc

Media on hold features in a voip system

A method for providing file-based media on hold (moh) services in a voice over internet protocol (voip) system includes selecting an moh file and streaming digital content of the moh file to a communication device while a call is on hold. If the call is removed from hold and placed back on hold a second time, the digital content of the moh file is streamed to the communication device while the call is on hold the second time. ... Shoretel Inc

Hybrid cloud deployment for hybrid unified communications

A hybrid unified communications (uc) cloud system includes a global uc virtual data center and a plurality of regional uc virtual data centers (vdcs). Each regional vdc includes a regional system manager that manages a set of regional uc resources. ... Shoretel Inc

Call management method and apparatus

A system and method for handling calls at a call facility wherein each call is handled by a distinct call container instance, the system comprising a platform server programmed to perform the steps of maintaining an idle container inventory for handling new incoming calls, upon receiving a new call, assigning the new call to one of the idle containers in the inventory, upon completion of a call within one of the containers, causing the container that completed the call to be killed, monitoring the idle container inventory and stage instantiation of additional idle containers to replenish the idle container inventory as containers complete calls and are killed off.. . ... Shoretel Inc

Service defined network for hybrid unified communications

A service defined network for hybrid unified communications receives high-level service requests for communication between geographic regions and/or enterprises. The service requests are processed by a resource provisioning system to provision uniform communication resources of the service defined network for fulfilling the service request. ... Shoretel Inc

Mesh conferencing

A system for mesh conferencing using session initiation protocol (sip) signaling includes at least three endpoints communicatively coupled to each other via media paths. The media paths are for exchanging media communications between the at least three endpoints. ... Shoretel Inc

Distributed authentication

A method can include receiving a request from a requestor to a given resource, which requestor is registered to access a set of one or more resources. The request includes a ticket that includes signature data generated by an authenticating entity in response to authenticating the requestor. ... Shoretel Inc

Ip telephony network using a configuration map for organizing sites

A system and method for managing an ip telephony network that uses a configuration map for organizing sites in a tree-like hierarchy. The system is capable of managing the addition, removal and movement of ip telephony elements within an ip telephony network and locating services and ip telephony elements within the ip telephony network in an efficient manner.. ... Shoretel Inc

Adaptive communication handling

A method can include accessing, from memory, sensor data in response to detecting an incoming communication to a given communication endpoint. The sensor data represents at least one of a condition of the given communication endpoint or a condition of an operating environment associated with the endpoint. ... Shoretel Inc

Synchronization between conference and calendar systems

A method for scheduling a meeting using an email client that is part of an email system includes receiving a request at the email client to schedule the meeting. The request may include an indication of the resources that are to be provided by a conferencing system for the meeting. ... Shoretel Inc

Determining capacity of virtual devices in a voice over internet protocol system

A method for determining a capacity of a virtual machine in a voip system includes determining a resource configuration of the virtual machine including a number of cpu cores, a cpu clock rate, or a memory size. The virtual machine may be configured as a trunk, conference bridge, phone switch, session border controller, router, or another device in the voip system. ... Shoretel Inc

Assigning resources for conference call

In one example, a method for selecting an assigned conference server for a participant telephone in a conference call may include determining whether a default conference server has required resources for connecting the telephone participant to the conference call. The method may also include selecting the default conference server as the assigned conference server if the default conference server has the required resources for connecting the participant telephone to the conference call.. ... Shoretel Inc

Conference call resource assignment for failover

In one example, a method for a conference bridge failover in a conference call system may include determining that a first conference bridge with a connection for a participant telephone has failed. The method may also include determining whether one or more conference bridge have resources to manage the connection for the participant telephone of the first conference bridge and assigning the connection for the participant telephone to the one or more conference bridge in response to the determination.. ... Shoretel Inc








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