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Freshdesk Inc patents

Recent patent applications related to Freshdesk Inc. Freshdesk Inc is listed as an Agent/Assignee. Note: Freshdesk Inc may have other listings under different names/spellings. We're not affiliated with Freshdesk Inc, we're just tracking patents.

ARCHIVE: New 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 | Company Directory "F" | Freshdesk Inc-related inventors

Intelligent assignment of agents

A process for balancing loads among active agents within an agent group. The process may include distinguishing, by a load balancing server, an active conversation from an inactive conversation. ... Freshdesk Inc

Updatable message channels/topics for customer service interaction

A computer-implemented process for displaying one or more message channels may include arranging the one or more message channels for a user of a computing system to view. Each of the one or more message channels may include a message channel icon, a message channel name, a message, a timestamp of the message, and a badge number.. ... Freshdesk Inc

Collaboratively annotating streaming videos on mobile devices

A process for annotating a video in real-time on a mobile device. The process may include creating one or more markers, allowing a user of the mobile device to annotate the video while one or more users within a group of users are annotating the streaming video in real-time. ... Freshdesk Inc

System and method for collaborative annotations of streaming videos on mobile devices

A system and method to enable fine-grained, contextual annotations of streaming videos by one or more users, prioritizing the use of screen space on mobile devices by allowing users to draw or place threaded comments while utilizing a touch-based interface, reducing distractions caused by a* cluttered interface. By enabling the user to control annotations beginning at a particular timestamp within the streaming video, the present invention optimizes screen real estate on mobile devices efficiently. ... Freshdesk Inc

ARCHIVE: New 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009


This listing is an abstract for educational and research purposes is only meant as a recent sample of applications filed, not a comprehensive history. is not affiliated or associated with Freshdesk Inc in any way and there may be associated servicemarks. This data is also published to the public by the USPTO and available for free on their website. Note that there may be alternative spellings for Freshdesk Inc with additional patents listed. Browse our Agent directory for other possible listings. Page by